Destination Knot

Remote Customer Service Agent | Travel Booker

Destination Knot

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $30,000 - $55,000 per year

Job Level

Mid-LevelSenior

About the role

  • Support clients in booking hotels, resorts, cruises, flights, and vacation packages
  • Provide personalized travel recommendations based on client preferences and budget
  • Respond promptly and professionally to inquiries via phone, email, or messaging platforms
  • Manage and maintain accurate records of bookings, preferences, and client communications
  • Coordinate travel logistics and resolve any pre- or post-travel concerns
  • Stay updated on travel industry trends, destination options, and supplier offerings
  • Deliver a high level of service to build long-term client relationships and referrals
  • Prior experience in customer service, hospitality, or travel is preferred but not required
  • Strong communication skills and a customer-first mindset
  • Organized, self-motivated, and able to work independently in a remote environment
  • Comfortable using online booking platforms, email, and other digital tools
  • Passion for travel and eagerness to learn
  • Must be 18 years or older with a computer and reliable internet connection
  • Flexible remote work schedule
  • Ongoing travel industry training and development
  • Access to exclusive supplier tools, promotions, and travel perks
  • Performance-based earning incentives
  • Opportunities for career growth within the company
  • A supportive, engaging, and collaborative team environment
  • This is a fully remote position with flexible hours. It’s ideal for individuals who are proactive, enjoy helping others, and thrive in a goal-oriented environment.

Requirements

  • Prior experience in customer service, hospitality, or travel is preferred but not required
  • Strong communication skills and a customer-first mindset
  • Organized, self-motivated, and able to work independently in a remote environment
  • Comfortable using online booking platforms, email, and other digital tools
  • Passion for travel and eagerness to learn
  • Must be 18 years or older with a computer and reliable internet connection