Deskpro

Growth Marketing

• **Your Impact:**
• Hands-on role where you’ll both strategize and execute.
• Data-driven marketer focused on strategy and execution: conversion rates, pipeline attribution, and AI-powered growth.
• Implement AI tools and automation to move faster, smarter, and continuously improve how we attract and convert buyers — from identifying intent, building campaigns, drafting ad copy, and enriching account data.
• Own pipeline generation targets and work closely with sales to define and optimize lead scoring, qualification, and handoff processes.
• Drive pipeline through SEO, AEO, paid media, ABM, community-driven content forums, content syndication, conversion optimization, and others.
• Create and optimize lead gen and conversion paths for different customer segments and buyer personas.
• Manage monthly digital advertising budget and allocate spend across channels to maximize ROI.
• Automation expertise to build and manage nurture programs that align marketing and sales priorities.
• Use data to understand what’s working, what’s not, and where to double down, ensuring every touchpoint contributes to measurable pipeline growth.

Director of Growth Marketing

Customer Support

• You’ll be a core part of the Deskpro team and one of our primary customer-facing representatives, taking ownership and responsibility from day one.
• This is a highly collaborative, technically hands-on support role where you’ll work closely with customers using Deskpro in complex, real-world environments.
• Our customers integrate Deskpro with a wide range of tools, platforms, and APIs.
• You’ll regularly troubleshoot unfamiliar setups, investigate data using SQL, and help customers succeed with powerful workflows and integrations.
• We’re looking for someone **curious by nature**, someone who enjoys digging into how things work, asking thoughtful questions, and exploring solutions even when the problem is new or unfamiliar.
• If you enjoy solving problems, learning quickly, and translating technical concepts into clear, helpful guidance, this role is for you.

Director of Growth Marketing

Customer Support Specialist – Technical