About the role
- Establish an advisory relationship by identifying current and potential needs and supporting client retention.
- Advise members and clients on specialized products and services and ensure member/client satisfaction
- Review client needs and compile and analyze data.
- Handle requests and follow up as needed
- Assist members and clients, listen to their needs and propose personalized solutions
- Help identify your unit’s operational risks and opportunities for improvement
- Stay on top of the latest standards, products and services in your field.
Requirements
- College diploma in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
- Action oriented
- Complexity
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
action orientedcustomer focusinterpersonal savvynimble learningdrive resultscomplexitydifferences
Certifications
college diploma