Desjardins

System and Infrastructure Operations Analyst

Desjardins

full-time

Posted on:

Location Type: Hybrid

Location: Lévis • Canada

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About the role

  • Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on the organization's needs.
  • Analyze and diagnose issues related to large-scale IT rollouts or upgrades in line with business needs and the functions of selected solution modules.
  • Respond to large-scale, highly complex development and correction requests.
  • Provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies and programs.
  • Recommend implementation plans.
  • Help solve highly complex problems using your analytical skills and comprehensive, detailed understanding of your line of business and the organization.
  • Interact with many stakeholders working in a wide range of fields.
  • Define the implementation strategy.
  • Coach the team on analyzing business solutions to speed up delivery.
  • Help clients define their needs with a detailed solution feasibility and design reflection process.

Requirements

  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience
  • Knowledge of French is required
  • Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business solutions designnetwork administrationdatabase server managementIT rollout analysisissue diagnosissolution optimizationimplementation planninganalytical problem solvingstakeholder interactionsolution feasibility analysis
Soft Skills
coachingcommunicationcollaborationanalytical skillsproblem-solvingorganizational skillsadaptabilitycritical thinkinginterpersonal skillsdetail-oriented
Certifications
Bachelor's degree