DESIGNA

Field Engineer

• Provide onsite and remote technical support to DESIGNA customers
• Ensure contract customer systems are operating at optimal performance levels
• Perform service actions, troubleshooting, and repairs on equipment and systems
• Diagnose and resolve technical issues with machinery and PARCS systems
• Deliver high-quality customer service during all service interactions
• Assist with the installation, configuration, and testing of new PARCS systems
• Support initial system setup in collaboration with network teams and system engineers
• Ensure proper system functionality prior to customer handoff
• Perform preventative maintenance (PMs) and routine service tasks
• Conduct monthly Data PMs for contract customers in assigned regions
• Apply system upgrades, patches, and updates as required
• Provide basic training to customers on new and existing systems
• Ensure customers understand proper equipment usage and system functionality
• Maintain strong relationships to ensure ongoing customer satisfaction
• Document all work performed and produce detailed service reports
• Communicate effectively with Field Operations Managers, Supervisors, and technical teams
• Coordinate scheduling and service activities with internal teams
• Operate company vehicles and equipment in a safe and compliant manner
• Follow all company safety policies and procedures

Parking Electronics Field Service Technician

Procurement

• Manages the full lifecycle of project-related orders from internal project release through fulfillment and aftersales support.
• Responsible for accurate order processing, coordinated procurement, vendor communication, and documentation control.
• Reviews internal project documentation to verify completeness, accuracy, and alignment with company standards.
• Enters, updates, and maintains project and order data within the ERP and related systems.
• Coordinates with Engineering, Sales, and Operations to confirm material requirements, timelines, and deliverables.
• Processes customer requests for aftersales materials, spare parts, and consumables.
• Sources and procures materials, components, and equipment required for project execution.
• Maintains accurate purchase order files and supports continuous improvement initiatives.

Project Order & Procurement Specialist

Project Manager

• Lead projects from initiation through closeout, ensuring efficient execution and successful delivery.
• Develop comprehensive project plans outlining scope, goals, deliverables, resource allocation, timelines, and budgets.
• Coordinate with low voltage and high voltage electricians, civil/concrete sub-contractors, explain scope of work, track and report progress.
• Create and manage detailed project schedules (Gantt charts) covering all phases from Notice to Proceed through final acceptance and sign-off.
• Define project requirements and manage execution through deployment, including scope definition, schedule development, budget estimation, implementation planning, and risk mitigation.
• Coordinate with IT team to order servers, network switches, routers, firewalls and delivered in time to meet project timeline.
• Coordinate internal teams and external stakeholders to ensure adherence to scope, schedule, and budget.
• Establish and maintain strong relationships with client stakeholders, serving as the primary point of contact for project status and changes.
• Implement and maintain structured processes for scope management, quality assurance, performance standards, and risk assessment throughout the project lifecycle.
• Develop transition and implementation plans to support seamless project execution and handover.
• Maintain thorough project documentation, including plans, design drawings, reports, updates, and closeout documentation.
• Report project progress, outcomes, and risks to leadership, escalating issues as required in alignment with the project work plan.

Accountant

• Prepare and maintain general ledger entries and account reconciliations
• Assist with monthly, quarterly, and year-end financial close processes
• Support preparation of financial statements and internal reporting
• Reconcile bank and credit card accounts
• Manage accounts payable and receivable functions as needed
• Assist with audits, tax filings, and compliance requirements
• Identify and recommend process improvements for efficiency and accuracy
• Collaborate cross-functionally with internal teams

Parking Electronics Field Service Technician

Project Order & Procurement Specialist

Project Manager

Staff Accountant