Deseret First Credit Union

Fraud Prevention Manager

Deseret First Credit Union

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Job Level

Mid-LevelSenior

About the role

  • Provide strategic oversight and daily management of the credit union’s fraud prevention initiatives
  • Act as Subject Matter Expert (SME) across ACH, Payments, Check Processing, and Branches
  • Develop and deliver comprehensive fraud prevention training and integrate fraud responsibilities into operations
  • Oversee fraud monitoring systems and manage all fraud investigations from initiation to resolution
  • Coordinate with law enforcement and prepare/submit regulatory reports (e.g., SARs)
  • Develop, implement, and refine internal and external risk assessments to strengthen controls
  • Assist members affected by fraud and guide them through resolution processes
  • Maintain and monitor physical security for the Operations Center using video surveillance and work with Physical Facilities on branch security
  • Respond to security alarm calls and investigate security incidents
  • Assess and recommend fraud detection/prevention technologies and collaborate with other institutions and regulators to share intelligence
  • Prepare and present fraud reports and analyses to senior management to inform strategic decisions
  • Directly supervise and mentor Fraud Analyst and Fraud Investigator/Physical Security Specialist and provide ongoing coaching
  • Ensure compliance with applicable laws, regulations, and company policies (BSA/AML, OFAC, Reg CC, Reg E)
  • Continually seek process improvements and evaluate emerging industry trends and technologies

Requirements

  • Bachelor’s degree in Business, Finance, or a related field
  • Relevant certifications preferred (Certified Financial Crime Specialist (CFCS), Certified Payments and Fraud Prevention Professional (CPFPP))
  • 5 years of financial services experience (minimum)
  • At least 2 years of fraud or operational experience in areas such as check, wire, ACH, securities/brokerage, card, ID theft, corporate security investigations, collections underwriting, risk, compliance, or internal audit
  • 2 years of direct team lead or management experience
  • 2 years of experience working with federal regulations related to bank security, investigations, case creation, SAR filing, and recovery
  • Proficiency with Microsoft Office
  • Familiarity with fraud detection software (e.g., Verafin) and Video Surveillance Systems
  • Experience developing strategies and managing major initiatives related to fraud operations and/or operational risk
  • Experience leading teams responsible for credit union operations, fraudulent review, and funds availability/check fraud regulations
  • Comprehensive knowledge of credit union fraud prevention controls, risk processes, systems, and data environments
  • Demonstrated familiarity with federal regulations (BSA/AML, SAR filing, OFAC, Reg CC, Reg E)
  • Member-centric approach and alignment with credit union core values
  • Strong analytical, organizational, and problem-solving skills
  • High ethical standards, integrity, and discretion
  • Collaborative mindset and effective communication skills
  • Ability to prioritize tasks according to potential impact to the Credit Union
  • Willingness to work irregular hours or overtime when responding to security incidents
  • Ability to travel occasionally to branches and rarely out of area for conferences