Develops and executes annual business plans and long-term strategies to achieve sales and growth objectives for assigned national accounts
Manages all aspects of assigned accounts, forecasting, contract compliance, and relationship management
Identifies opportunities and challenges within the account base and develops strategies to maximize sell-through and profitability
Maintains a pipeline of new national account opportunities and actively seeks leads for future growth
Owns the analysis of sales forecasting and cascades sell-out data to Finance
Manages weekly sales reporting and leads monthly and quarterly business reviews, including total sales and comparable growth, identifying growth opportunities and scalability
Conducts bi-weekly business reviews with the field team and provides detailed summaries to the Sales Director, Professional Channel
Utilizes strong analytical skills and tools such as Tableau or Power BI to assess performance and inform decision-making
Seeks to identify new chain opportunities, bringing in new business through proactive lead generation, business development initiatives, strategic partnerships, and revenue growth
Communicates effectively with marketing, finance, customer service, education, and operations to achieve business objectives
Provides regular updates, strategic insights, and customer recaps to the Sales Director, Professional Channel
Leads the preparation and delivery of customer and internal presentations
Manages the pipeline and presentation schedule for national account partners
Meets regularly with national account partners to strengthen relationships, plan initiatives, and drive business growth
Enhances existing relationships and establishes new connections across account organizations
Spends time in the field meeting with locations and developing partnerships
Leads the national account marketing calendar in collaboration with Marketing
Conducts post-promotional analysis and provides insights and recommendations for future planning
Ensures alignment of promotions, programs, and launches with account strategies
Analyzes market trends, competition, products, packaging, and pricing that may impact sales
Communicates relevant insights to sales leadership and cross-functional partners
Regularly assesses account health, including inventory, competitive landscape, key decision-makers, pain points, and growth opportunities
Leads and organizes conferences, trade shows, account events, and key account visits
Ensures assigned accounts adhere to all contractual guidelines
Supports vacant field territories by working directly with locations to ensure continuity of service and support
Leads or participates in special projects as assigned

Requirements

5–7 years of progressive sales or account management experience within consumer goods or professional skin/hair industries (manufacturer or distributor)
Undergraduate degree essential
Proven experience in national account management and retail environments, ideally within the professional hair, skin and Medspa industry
Excellent interpersonal and relationship-building skills
Strong problem-solving abilities with a proactive, solutions-oriented mindset
Strategic and conceptual thinker with the ability to synthesize complex data into actionable insights
Highly organized with the ability to manage multiple priorities under pressure and meet deadlines
Strong execution and analytical skills with a results-driven approach
Innovative and adaptable, with the ability to pivot strategies as business needs evolve
Exceptional communication and presentation skills, capable of delivering clear, data-driven sales narratives
Advanced proficiency in Microsoft Office (Excel, PowerPoint, Outlook)
Experience with Tableau or Power BI strongly preferred
Preference given to candidates that speak English and French
Must reside in the Greater Toronto Area.

Benefits

Up to 20% overnight travel required
Occasional evening or weekend work required to attend trade shows/events (with notice)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales forecastingaccount managementbusiness developmentdata analysislead generationstrategic planningcontract compliancemarket analysispresentation skillsproblem-solving

Soft Skills

interpersonal skillsrelationship-buildingorganizational skillscommunication skillsstrategic thinkingadaptabilityresults-drivenproactive mindsettime managementcollaboration