DEPT®

Director, Retail Design

DEPT®

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $171,000 - $209,500 per year

Job Level

Lead

About the role

  • Closely collaborate with multidisciplinary teams of talented people across the agency and projects.
  • Define the standard, acting as the aesthetic anchor for the team, setting an incredibly high bar for visual design, typography, and in-store experiences. You are the guardian of the craft.
  • Lead from the front, operating as a hands-on leader. You will sketch, design, prototype, and polish alongside your team, demonstrating what "excellence" looks like in the files.
  • Pioneer new solutions to drive the creative vision for retail stores, ensuring we aren't just meeting requirements but creating industry-defining work.
  • Cultivate talent and mentor a multidisciplinary team. Elevate their thinking through clear, actionable feedback, regular 1:1s, and by fostering an environment of optimism and creative risk-taking.
  • Build unwavering trust with high-level clients. You will present complex creative strategies with clarity, identifying decision-makers and turning them into partners.
  • Translate raw strategic insights into tangible visual languages. You ensure the "why" works just as hard as the "how."
  • Bring a fresh, insightful point of view that inspires both the internal team and the client, putting the team and client first.
  • Define and implement successful design strategies, setting high visual and conceptual standards for all company efforts.
  • Generate strategic insights and moodboards to facilitate creative innovation.
  • Drive complex retail projects from kick-off to completion, ensuring the team's deliverables exceed client expectations and stay within budget and deadlines.
  • Establish project direction, craft guidelines, and assist with production as needed.
  • Actively contribute to the design discipline through mentoring, conversation, and proposing ideas to elevate company operations and improve processes.

Requirements

  • 8+ years of proven experience in retail and print design for leading brands, including 2+ years in a leadership role.
  • Bachelor’s Degree in Design, Visual Arts, or a related field, or equivalent professional experience.
  • Mastery of 2D and 3D design programs and familiarity with essential collaboration tools (e.g., Hubspot, Google Suite, Slack).
  • Strong knowledge and experience in visual design, environmental design, and brand development. Experience developing and maintaining a robust design system.
  • Demonstrated ability to provide strategic vision and creative inspiration to large, diverse teams.
  • Excellent public speaking and presentation skills with the ability to clearly articulate complex information to clients and internal stakeholders.
  • Highly detail-oriented, proactive, comfortable navigating complex organizations, and focused on strategic problem-solving and process efficiency.
Benefits
  • Healthcare, Dental, and Vision coverage
  • 401K plan, plus matching
  • PTO
  • Paid Company Holidays
  • Parental Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
2D design3D designvisual designenvironmental designbrand developmentdesign system developmentstrategic visioncreative inspirationproject managementdesign strategy
Soft Skills
leadershipmentoringpublic speakingpresentation skillsstrategic problem-solvingprocess efficiencycollaborationcreative risk-takingdetail-orientedcommunication
Certifications
Bachelor’s Degree in DesignBachelor’s Degree in Visual Arts