
Account Director
DEPT®
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Be responsible for centralised and decentralised account support at the very highest level
- Coordinate a dedicated account team to ensure optimal customer and project support
- Full budget and profitability responsibility, proactively and strategically develop the relationship with our clients
- Work with our expert teams to develop customized solutions for project implementation
- Lead, line-manage, motivate and inspire your team
- Develop annual strategies, identifying priorities for the year
- Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
- Manage deliverables from across the business (content, technology, media, data)
- Ensure delivery of work is to the highest possible standard
- Ensure constant innovation across all deliverables
- Contribute to our creative process by sharing your ideas and experience
- Manage budgets for campaigns and always-on activity
- Manage client budgeting
- Manage key relationships with platforms and partners
Requirements
- Have extensive, professional experience in roles involving account management and strategic planning, ideally in an agency environment, and have experience in an international context
- Extensive professional experience in managing projects with six-figure annual budgets in digital marketing
- Grasp complex correlations quickly and holistically; you are open, communicative and see the big picture
- Are characterised by a structured, analytical and independent way of working
- Have experience in digital marketing, ideally in the automotive sector
- Confident and experienced in managing complex campaigns
- Experience working on a global brand
- Confident with both brand and conversion/direct-response campaigns
- Experience leading, motivating and coaching team members
- Strong client relationship management skills
- Brilliant written and verbal communication skills as well as excellent presentation skills
- Advanced problem-solving skills
- Excellent organisational skills and high attention to detail
- Proficient in working with data.
Benefits
- A flexible, hybrid working policy
- The choice of medical healthcare providers (Bupa or Medicash)
- 25 days holiday plus bank holidays and your birthday off each year
- Company pension scheme
- EAP scheme
- Ride to work scheme
- Enhanced family friendly policies
- Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementstrategic planningproject managementdigital marketingbudget managementcampaign managementdata analysiscontent developmentcreative productionclient relationship management
Soft Skills
leadershipteam motivationcommunicationanalytical thinkingproblem-solvingorganizational skillsattention to detailcreativitystrategic thinkinginterpersonal skills