Depop

Workplace Manager

Depop

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Own and lead all workplace operations for London HQ, ensuring a consistently high standard across facilities, services, safety and day-to-day office performance.
  • Set and maintain operational standards, processes and service levels across workplace, identifying opportunities to improve efficiency, scalability and employee experience.
  • Line manage and develop the workplace and front-of-house team, setting clear priorities, driving accountability and building a high-performing function.
  • Embed sustainable operations, driving initiatives that reduce environmental impact and circular, low-waste practices across the office
  • Act as the primary escalation point for workplace issues, proactively identifying risks and resolving operational challenges with pace and sound judgement.
  • Lead the planning and delivery of complex workplace projects and programs (e.g. office improvements, space planning, new initiatives, vendor transitions), ensuring clear scoping, timelines, stakeholder alignment and execution.
  • Establish and embed strong project management practices across the workplace function, including prioritisation, cost analysis, tracking, reporting and post-project evaluation.
  • Partner with senior stakeholders to translate business needs into clear workplace plans, balancing short-term delivery with longer-term strategy.
  • Own relationships with key vendors and service providers (facilities, cleaning, security, catering, maintenance), ensuring strong performance, accountability and value for cost.
  • Oversee contract management, service reviews and vendor performance metrics, driving continuous improvement and resolving issues effectively.
  • Partner with building management and external providers to maintain a safe, compliant and well-functioning workplace environment.
  • Design and deliver workplace programs and experiences that are operationally robust, scalable and aligned to Depop’s culture and business priorities.
  • Oversee logistics and delivery of key in-office moments & company events (e.g. All Hands, leadership sessions, team gatherings), ensuring seamless execution through strong planning and coordination.
  • Partner with Employee Comms, DEI, Learning & Development, Internal Operations, Executive Assistants and other teams to ensure workplace initiatives are cohesive, intentional and impactful.
  • Own and manage the workplace budget, tracking spend, forecasting needs and making informed, cost-effective decisions.
  • Use data, feedback and operational insight to identify trends, measure impact and continuously improve workplace performance and experience.
  • Build and maintain clear documentation, processes and ways of working that enable consistency, scalability and transparency across the function.
  • Build strong relationships with senior leaders and cross-functional partners, acting as a trusted operational partner on workplace matters.
  • Collaborate with Workplace teams at a group / parent company level to align on standards, policies and shared initiatives, while tailoring solutions for Depop’s needs.
  • Champion a workplace environment that reflects Depop’s values through both operational excellence and thoughtful programming.

Requirements

  • Ability to work 4 out of 5 days in the London office per week (this is an in-person, workplace-facing role).
  • Evidence working on high-impact, strategic workplace projects that support growth
  • Flexibility to support key workplace moments, including occasional early starts or later finishes.
  • Experienced in using collaboration tools such as Google Suite, Slack, Jira, or similar.
Benefits
  • Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa
  • Subsidised counselling and coaching with Self Space
  • Cycle to Work scheme with options from Evans or the Green Commute Initiative
  • Employee Assistance Programme (EAP) for 24/7 confidential support
  • Mental Health First Aiders across the business for support and signposting
  • Work/Life Balance: 25 days annual leave with option to carry over up to 5 days
  • 1 company-wide day off per quarter
  • Impact hours: Up to 2 days additional paid leave per year for volunteering
  • Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.
  • Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant
  • All offices are dog-friendly
  • Ability to work abroad for 4 weeks per year in UK tax treaty countries
  • Family Life: 18 weeks of paid parental leave for full-time regular employees
  • IVF leave, shared parental leave, and paid emergency parent/carer leave
  • Learn + Grow: Budgets for conferences, learning subscriptions, and more
  • Mentorship and programmes to upskill employees
  • Your Future: Life Insurance (financial compensation of 3x your salary)
  • Pension matching up to 6% of qualifying earnings
  • Depop Extras: Employees enjoy free shipping on their Depop sales within the UK.
  • Special milestones are celebrated with gifts and rewards!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudget managementdata analysiscontract managementvendor managementprocess improvementspace planningrisk managementoperational efficiencysustainability practices
Soft Skills
leadershipcommunicationcollaborationaccountabilityproblem-solvingstrategic thinkingflexibilityrelationship buildingprioritizationorganizational skills