Oversee client relationships, campaign execution, and independently manage/lead the team
Deliver digital (social, programmatic, search, ad ops, and retail) strategies to the portfolio and ensure cross-channel collaboration and consistency with teams across all digital platforms
Promote strategy for client engagements and provide oversight to ensure high-quality work
Collaborate with senior management to manage resources effectively
Identify upsell and cross-sell opportunities for organic growth
Engage with clients to assess account health and set strategic goals for improvement and growth
Ensure adherence to client contracts/SOWs, helping with feedback on staffing plans
Foster awareness/education about dentsu tools and products among the broader team
Ensure the team follows defined processes for campaign management and enforce risk-mitigation controls for hands-on-keys activation work
Foster culture of continuous improvement
Have peripheral knowledge of all campaign details and be able to help team with client tactical recommendations and reporting outputs
Contribute to thought leadership pieces on a weekly basis that helps keep client up to speed on the digital landscape
Identify ways to bring automation into team processes
Requirements
Bachelor's degree or 12+ years' experience within the digital industry
Experience leading large teams
Strong experience across all digital media channels and ability to eloquently speak to each. Looking for specific experience across Programmatic and Social, but Paid Search and Retail/Commerce are a big plus
History of developing positive, ongoing client relationships, with strong focus on client service
Experience managing complexity across multiple brands and interagency partners
Demonstrated ability to see “the story” or “the big picture” to lead organizational and client success
Collaborative mindset
Solutions orientated with strong critical thinking abilities and problem-solving skills
Benefits
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital strategiesprogrammatic advertisingsocial mediapaid searchretail commercecampaign managementautomationclient engagementcross-channel collaborationrisk mitigation