Product Designer

• Help define the North Star Customer Experience Vision for a major financial client, collaborating closely with a Group Creative Director and multidisciplinary teams
• Craft high-fidelity UI designs while also mapping intuitive customer journeys and service blueprints in Figma that brings the future-state advisory ecosystem to life
• Partner with the Group Creative Director to shape the North Star CX Vision, balancing UI craft and service design thinking
• Design client-facing customer journeys and service blueprint diagrams in Figma that clearly illustrate the future-state digital ecosystem
• Translate complex business strategies into engaging , interactive UI designs that align with customer journeys and operational workflows
• Deliver polished UI assets and journey visualizations that feed directly into a North Star microsite
• Apply a digital-first mindset, leveraging current trends in visual, motion, and interactive design across web, app, and other touchpoints
• Present design rationale to creative teams and business stakeholders

UI Design Lead

Digital Learning Experience Design Manager

Senior UX Designer

Experience Designer – Commercial Banking

Director of Product Design

UX Design Lead