DentalMonitoring

Training & Implementation Specialist

DentalMonitoring

full-time

Posted on:

Location Type: Remote

Location: Japan

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About the role

  • Onboarding new customers and creating custom workflows tailored to the needs of each office
  • Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
  • Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
  • Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
  • Acting as a technical bridge between the customers and DentalMonitoring platform
  • Supporting and attending local trade shows
  • Working and communicating with regional sales managers, customer success, inside sales, and sales representatives to provide the best onboarding experience for the customer
  • Influencing doctors and staff to adopt new protocols while alleviating customers’ hesitations to adopt disruptive technology
  • Traveling up to 60% to train and support in-person office implementation

Requirements

  • 5+ years of experience in dentistry and/or orthodontics or equivalent degree
  • Excellent understanding of the consultative/solution sales approach
  • Consultative, training, and implementation experience
  • Ability to build and maintain partnerships with internal and external clients
  • High level of IT/computer science knowledge and a strong interest in new technologies
  • Ability to act diplomatically, demonstrate listening skills, and empathy
  • Ability to influence and provoke changes in clients' way of thinking
  • Ability to prioritize tasks, organize and prioritize priorities
  • Proactive, independent, enthusiastic, and curious
  • Self-starter with a can-do mindset
  • Good critical thinking and innovation
  • Excellent writing and analytical skills
  • Excellent interpersonal and relationship-building skills
  • Ability to solve problems quickly and efficiently
  • Native of Japanese and understand English
Benefits
  • Inclusive workplace
  • Intercultural work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Artificial IntelligenceDentalMonitoringconsultative salessolution salestrainingimplementationIT knowledgecomputer science knowledgecritical thinkinganalytical skills
Soft Skills
relationship buildingdiplomacylistening skillsempathyinfluenceproactiveindependententhusiasmcuriosityproblem-solving