Denova Consulting

Procurement

• Create role-based high-quality Coupa training materials aligned to the configured solution
• Deliver end‑user and super‑user training during the implementation phase
• Translate future‑state business processes into clear system usage guidance
• Build and manage structured learning journeys that align with our global transformation goals
• Measure training effectiveness and user adoption

Procurement System Trainer

Administration

• Provide BAU support for the Workday platform, acting as first or second‑line support
• Manage Workday system administration , including tenant configuration and maintenance
• Configure and maintain business processes, validations and workflows
• Administer Workday security , including roles, domains and user access
• Support user access requests, role changes, and troubleshooting
• Manage configuration changes, testing, and deployment into production
• Support Workday quarterly releases , including regression testing and impact assessment
• Maintain system documentation, configuration logs, and support procedures
• Liaise with internal IT, HR, Finance and external vendors as required

Workday Administrator

• Design, implement and refine sourcing strategies for all IT-related categories in alignment with company objectives and technology roadmaps.
• Conduct market research to identify industry trends, supplier landscapes, innovations and risks or opportunities in IT procurement.
• Manage and optimise the IT supplier portfolio, balancing global and local vendors for competition and value.
• Lead end-to-end RFP, RFI, and RFQ processes, including requirement definition, stakeholder engagement, tendering, and supplier evaluation.
• Develop and apply criteria for assessing supplier capabilities, financial health, compliance, security, and alignment with organisational values.
• Negotiate complex contracts with suppliers to secure commercial terms, value-added services, innovation opportunities, and contract flexibility.
• Draft, review, and finalise IT contracts in collaboration with legal, risk, and business stakeholders.
• Oversee the entire lifecycle of IT contracts, including initiation, signature, renewals, amendments, and compliance audits.
• Identify and manage risks related to contractual obligations, regulatory compliance, cybersecurity, and service continuity.
• Build strong relationships with IT, security, finance, legal, and other business units to understand their needs and provide sourcing expertise.
• Support the adoption of new suppliers and sourcing initiatives through effective communication, training, and change management.
• Monitor supplier performance against contractual KPIs and SLAs, driving continuous improvement and value for the organisation.
• Act as the escalation point for complex contractual or service issues and resolve disputes in a timely, commercially sound manner.

Procurement System Trainer

Workday Administrator

IT Category Manager – Procurement