Territory Manager
Demant
full-time
Posted on:
Location Type: Office
Location: Canada
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About the role
- Serve as the Oticon Medical representative for Western Canada, building and maintaining strong, long-term relationships with customers, stakeholders, and key opinion leaders.
- Identify, develop, and execute strategic business opportunities aligned with Oticon Medical’s growth objectives to achieve sales targets.
- Manage the business development pipeline, including lead generation, opportunity tracking, and sales forecasting.
- Travel to customer sites to provide clinical and product support, including training, assessments, trials, fittings, and surgical assistance.
- Provide surgical support in the operating room where Oticon Medical products are used.
- Assist in managing complex clinical cases, ensuring both healthcare professionals and patients receive comprehensive support.
- Lead contract negotiations and manage RFP processes with key accounts.
- Develop strategic territory plans and provide recommendations for market expansion and growth opportunities.
- Collaborate with internal teams to execute on territory and company-wide goals.
- Ensure all sales activities in the territory comply with company policies and procedures.
- Provide timely field reports and support business/product planning with market insights.
- Manage and submit sales-related expenses.
- Provide feedback on product performance, market trends, and potential innovations.
- Represent the company at conferences, seminars, workshops, and trade shows.
- Prepare and deliver technical presentations and product demonstrations.
- Meet with potential implant candidates to provide guidance and support in the decision-making process.
- Identify and engage with regional hearing loss and implant patient support organizations across Canada.
- Perform other duties and special projects as assigned.
Requirements
- Fluency in English (spoken and written) is required.
- Strong verbal, written, and interpersonal communication skills.
- Highly motivated self-starter and team player, able to work independently.
- Excellent presentation, negotiation, and organizational skills with technical aptitude.
- Comfortable working in a dynamic environment with diverse responsibilities (sales, training, tech support, customer service).
- Commitment to delivering superior customer service.
- Proficient with Microsoft Office applications.
- Able and willing to travel frequently (up to 60%) within the territory, to the USA, and occasionally internationally.
- Professional and courteous demeanor, able to represent the company effectively.
- Access to a personal vehicle and a valid driver’s license.
- Preferred: Experience in medical or surgical device sales and support.
- Preferred: Experience hearing healthcare and working with hearing aids or hearing implants.
Benefits
- Competitive salary and bonus
- Flexible work arrangements
- Comprehensive health and dental benefits
- Fitness/Exercise spending account
- Group RRSP and company match
- Paid vacation, and paid personal days
- Dynamic work atmosphere
- Career development programs and opportunities
- Social events and thriving culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales forecastinglead generationcontract negotiationstechnical presentationsproduct demonstrationsclinical supportsurgical assistancemarket insightsbusiness developmentstrategic planning
Soft Skills
communication skillsinterpersonal skillspresentation skillsnegotiation skillsorganizational skillsself-starterteam playercustomer servicemotivationadaptability
Certifications
valid driver’s license