Demant

Client Service Administrator

Demant

full-time

Posted on:

Location Type: Office

Location: SelkirkCanada

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About the role

  • Serve as the first point of contact for clients, delivering top-notch customer care
  • Greet clients, manage inbound phone calls and emails and answer customer inquiries
  • Ensure smooth clinic operations by managing and adjusting clinician schedules
  • Keep the clinic organized and tidy
  • Assist clinicians by maintaining client files and managing stock orders
  • Process payments and track insurance claims

Requirements

  • At least 2 years of customer service experience
  • Strong organizational skills and ability to manage multiple priorities
  • Experience in Microsoft Excel
Benefits
  • Competitive compensation package
  • Generous paid time off including 10 days vacation and 10 wellness days
  • RRSP Matching
  • Healthcare and Dental for yourself and dependents
  • Access to ongoing training and development
  • Corporate discounts through perkopolis and discounted rates to GoodLife Fitness
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceMicrosoft Excel
Soft Skills
organizational skillsability to manage multiple priorities