Deliveroo

Senior Global Operations Strategy Manager

Deliveroo

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

Tech Stack

SQL

About the role

  • Solve complex problems: Take ambiguous, high-impact challenges, conduct structured analysis, and align global teams on strategic priorities.
  • Drive analytical insights: Dive deep into data to size opportunities, build robust business cases, and generate insights that inform our global roadmap.
  • Lead strategic programmes: Own the end-to-end delivery of multi-market initiatives, such as rolling out autonomous delivery or new rider pricing models.
  • Build and scale solutions: Design and implement global operating models and standard processes that improve the experience for riders and customers.
  • Execute Chief of Staff duties: Deliver weekly performance reviews and own monthly business reviews to keep the leadership team informed and agile.

Requirements

  • Proven programme leadership: Significant experience leading complex, cross-functional projects across multiple teams or international markets.
  • Analytical excellence: Proven ability to bring structure to unstructured problems, with a strong understanding of how to translate data into actionable strategy (SQL or Looker skills are a plus).
  • Strategic thinking: A track record of connecting deep-dive analysis to broad business objectives to deliver long-term impact.
  • Comfort with ambiguity: Ability to adapt quickly, prioritise effectively, and bring clarity to complex situations in a fast-paced environment.
  • Stakeholder management: Exceptional ability to build relationships and drive adoption of new initiatives across global operations, product, and data teams.
Benefits
  • Make a visible impact every day
  • Learn fast in an entrepreneurial environment
  • Build a career, not just a role
  • Deliver together in an inclusive culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
programme leadershipanalytical skillsdata analysisSQLLookerstrategic planningproject managementbusiness case developmentoperating model designprocess improvement
Soft Skills
problem-solvingstrategic thinkingadaptabilityprioritizationstakeholder managementrelationship buildingcommunicationteam alignmentagilityclarity in complex situations