Hospitality Operations Administrator
Delicato Family Wines
full-time
Posted on:
Location Type: Office
Location: Manteca • California • United States
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Salary
💰 $27 - $42 per hour
About the role
- Manages logistics, inventory, compliance, and back-of-house workflows to support Delicato’s Hospitality Operations for our Manteca Winery
- Assigns daily tasks and monitors the output of the team to meet production requirements
- Leads in a constructive manner by example; demonstrates and encourages a strong work ethic and fosters an environment of trust and respect
- Guides team in the proper use of assets and resources to avoid waste and ensure cost-effective operations
- Provides immediate feedback and directly assists team to maintain level of productivity and deliver daily results
- Informs supervisor of staffing needs
- Ensures employees have a safe, healthy, and rewarding work environment; provides applicable safety training and resolves/reports safety issues to management
- Supports change initiatives and company decisions in an effective manner
- Communicates closely with supervisor regarding employee issues, concerns, and complaints in an objective and confidential manner
- Maintains company and regulatory compliance during day-day-operations and advises supervisor of any infractions; assigns and monitors employee breaks and lunches and provides backup relief
- Adheres to departmental GPS (Performance Management) guidelines and ensures proper GPS documentation; trains employees to do the job; identifies and makes suggestions for training needs and development opportunities
- Manages supply and inventory for wine, merchandise, and operational materials, including ordering, receiving, rotation, cycle counts, and auditing levels
- Serves as the primary contact for warehouse transfers, inter-winery courier deliveries, and returns; oversee online and in-house order fulfillment, shipping logistics, and resolution of discrepancies or damages with timely customer follow-up
- Tracks and reports on promotional effectiveness by analyzing sales data and inventory movement
Requirements
- Minimum 2 years operations experience at a winery or in a related field
- 3 – 5 years combined work experience in tasting room, winemaking or hospitality fields preferred
- High school diploma or equivalent required, associate or bachelor’s degree preferred
- Responsible Beverage Service Certificate required
- Forklift and electric pallet jack certified
- Professional wine certification a plus (Sommelier, CSW, WSET, etc)
- Clean driving record and valid CA driver’s license
- Excellent organizational and time management skills
- Excellent oral and written communication skills
- Self-motivated and able to independently solve problems
- Able to meet changing priorities in the workplace with flexibility and enthusiasm
- Professional appearance and demeanor
- Proficient in retail software and Microsoft Office Suite (Word & Excel)
Benefits
- Delicato covers nearly the entire cost for employees and a large percentage for dependents
- Additional health benefits include life, disability and flexible spending accounts
- 401(k) with generous company match
- Discretionary profit sharing
- Paid time off (PTO)
- Paid holidays
- Wine & merchandise discounts
- Tuition reimbursement
- Gym discounts & many more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
logistics managementinventory managementsupply chain managementdata analysisorder fulfillmentsafety trainingcost-effective operationspromotional effectiveness trackingwine inventory auditingproblem solving
Soft skills
leadershipcommunicationorganizational skillstime managementself-motivationflexibilityteamworkconstructive feedbacktrust buildingconfidentiality
Certifications
Responsible Beverage Service CertificateSommelier certificationCSW certificationWSET certificationforklift certificationelectric pallet jack certificationhigh school diplomaassociate degreebachelor's degreeclean driving record