Del Oro Consulting, Inc.

Project Manager

• Support project execution by managing timelines, tracking deliverables, and maintaining visibility into project status
• Coordinate cross-functional collaboration across marketing, creative, and stakeholder teams to ensure alignment
• Facilitate regular team check-ins to monitor progress, surface risks, and maintain momentum
• Identify and escalate blockers or risks to appropriate stakeholders for resolution
• Communicate project updates, timeline changes, and priorities to stakeholders and leadership
• Maintain project documentation and task tracking within project management tools (Asana, Workfront, or similar)
• Support coordination of marketing or content deliverables as needed to align with project timelines

Marketing Project Manager

Financial Planning and Analysis

• Serve as the Change Management Lead for the BRIM (Subscription @ Scale) initiative, supporting the transition from SAP S/4 to SAP BRIM and the transformation of the end-to-end Order to Cash process.
• Lead change management activities impacting core finance business functions, including Order Management, Billing and Collections, and Revenue, as well as identified boundary groups requiring tailored communications and training.
• Conduct and maintain comprehensive change impact assessments to identify process, role, and system impacts resulting from the BRIM implementation.
• Develop and execute end-to-end change management and communications strategies tailored to finance stakeholders and business objectives.
• Partner with executive leadership and cross-functional stakeholders to ensure alignment, clarity, and momentum throughout the change lifecycle.
• Independently own and deliver high-quality change deliverables, including impact assessments, stakeholder analyses, communications, and training assets.
• Assess employee sentiment and readiness through surveys, interviews, and other feedback mechanisms, translating insights into actionable adjustments.
• Design and manage a comprehensive communications plan to inform, engage, and align stakeholders at all levels of the organization.
• Create, update, and manage training materials and change documentation to support business readiness and adoption.
• Ensure training content is accessible, relevant, and effective for diverse stakeholder groups.
• Adapt change management plans to align BRIM with ServiceNow Subscription Order Management (SOM), addressing evolving scope, dependencies, and timeline changes.
• Assess and manage change impacts resulting from the realignment of BRIM with SOM, with particular focus on Order Management process changes.
• Measure post-implementation effectiveness by tracking adoption metrics, engagement indicators, and feedback.
• Partner closely with project leadership, functional stakeholders, and technical teams to ensure alignment, readiness, and successful GoLive.
• Support GoLive preparation and post-GoLive stabilization activities to drive user adoption and minimize business disruption.
• Provide ongoing support to leaders, teams, and individuals to reinforce adoption and address resistance as needed.

Change Manager, Finance

Backend Engineer

• Design, develop, and maintain scalable backend services in Golang, adhering to clean architecture principles and established team standards.
• Build and optimize infrastructure for embedding generation, vector search, and/or LLM integration.
• Own the full-service lifecycle, including architecture, deployment, monitoring, testing, and scaling.
• Write comprehensive unit, integration, and end-to-end tests to ensure high reliability and minimize regressions, following rigorous testing practices.
• Collaborate closely with AI/ML engineers, Data Scientists, Architects and other team members, fostering a positive and productive team environment.
• Develop pipelines for model serving, versioning, and inference with a focus on latency and robustness.
• Monitor production systems, conduct root cause analysis, and proactively resolve issues.
• Actively participate in team discussions, code reviews, and knowledge sharing to uphold team standards and continuous improvement.

Golang Engineer

Business Analyst

• Own, maintain, and enhance a complex Excel-based configuration workbook that supports a global partner program.
• Redesign and update Excel models and logic as new program rules are released.
• Build and maintain advanced Excel functions and formulas, including multi-line, nested, and custom logic beyond standard macros and pivot tables.
• Develop automated workflows and data transformations using advanced Excel features, Power Query, and structured modeling techniques.
• Partner with business, finance, and operations leaders to gather, document, and validate system and reporting requirements.
• Translate business needs into functional specifications, user stories, and Jira tickets.
• Support product and platform enhancements through requirements documentation, mock-ups, and collaboration with IT.
• Work with IT to translate concepts into Figma wireframes and production-ready solutions.
• Document business processes, data logic, and configuration rules to ensure continuity and scalability.
• Serve as a subject matter expert for Excel-based configuration tools and partner data platforms.

Senior Business Analyst, Advanced Excel

• Own, maintain, and enhance a complex Excel-based configuration workbook that supports a global partner program.
• Redesign and update Excel models and logic as new program rules are released.
• Build and maintain advanced Excel functions and formulas, including multi-line, nested, and custom logic beyond standard macros and pivot tables
• Develop automated workflows and data transformations using advanced Excel features, Power Query, and structured modeling techniques
• Partner with business, finance, and operations leaders to gather, document, and validate system and reporting requirements
• Translate business needs into functional specifications, user stories, and Jira tickets
• Support product and platform enhancements through requirements documentation, mock-ups, and collaboration with IT
• Work with IT to translate concepts into Figma wireframes and production-ready solutions
• Document business processes, data logic, and configuration rules to ensure continuity and scalability
• Serve as a subject matter expert for Excel-based configuration tools and partner data platforms

Senior Business Analyst

Technical Project Manager

• Support project execution under the direction of PMO Managers
• Lead IT projects and internal programs, ensuring successful delivery within defined scope, schedule, and budget
• Define and manage project methodology, governance, communication plans, budgets, risk mitigation, and issue resolution
• Develop and maintain project work plans, timelines, and deliverables
• Facilitate project kick-off meetings, align expectations, and ensure ongoing transparent communication
• Monitor project scope, budget, risks, and issues, escalating as necessary
• Maintain accurate documentation and ensure completion of all required project deliverables

Junior IT Project Manager

Frontend Engineer

• Support GenAI solution delivery as part of professional services engagements
• Support GenAI solution delivery for customer engagements
• Build and deploy applications using cloud services
• Develop APIs for AI and data access
• Help build data pipelines for AI data processing and indexing
• Contribute to delivery progress and quality throughout implementation
• Collaborate with Sales and Account Management when needed
• Support development of best practices and new consulting offerings
• Provide reliable support to internal teams and clients
• Stay current on industry trends and emerging technologies
• Contribute to technical content such as blogs or white papers