Definely

Senior Talent Operations Specialist – 12 month FTC, Maternity Cover

Definely

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Own end-to-end recruitment delivery, ensuring a smooth, thoughtful, and well-run candidate experience
  • Partner with hiring managers on role scoping, interview design, and decision making, keeping hiring efficient, consistent, and fair
  • Act as a trusted operational partner to hiring managers, helping them navigate hiring processes with confidence
  • Own and continuously improve Talent Operations processes across recruitment and onboarding
  • Manage and optimise our ATS (Ashby), acting as the go-to person for hiring process guidance, system best practice, and tooling questions
  • Ensure consistent ATS usage across teams and regions, with strong data hygiene and reliable processes
  • Maintain accurate recruitment and onboarding data, reporting, dashboards, and insights to inform decision making and continuous improvement
  • Partner closely with the Senior People Ops Specialist to ensure smooth handoffs where Talent and People Operations intersect, including contract handover, system setup, and employee record creation
  • Collaborate with People, Finance, and Hiring teams to ensure clean data, aligned processes, and a seamless transition from hiring into the broader employee lifecycle

Requirements

  • Experience in a Talent or Talent Operations role, ideally within a start-up or scale-up environment
  • Strong in-house recruiting experience, with a clear understanding of what great looks like in hiring systems, processes, and stakeholder management
  • Confidence running end-to-end recruitment processes, without this being the sole focus of your role
  • Hands-on experience managing an ATS and improving recruitment and onboarding workflows
  • Highly organised, detail-oriented, and biased towards delivery
  • Comfortable working autonomously while knowing when to partner, escalate, or seek alignment
  • Clear, confident communicator who builds trust with stakeholders across teams
  • You move quickly, iterate often, and prioritise outcomes over unnecessary complexity
  • You thrive in ambiguity and enjoy building and improving processes as the business scales
Benefits
  • 💰 Competitive salary
  • 🎉 Quarterly team socials
  • 🏡 Hybrid working with three days a week in the office for collaboration, with flexibility to support individual circumstances including working parents
  • 🏖️ 25 days holiday + bank holidays
  • 🎂 Take your birthday off
  • 🩺 Private healthcare (incl. dental & optical)
  • 🚲 Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
end-to-end recruitmentrecruitment processesonboarding workflowsdata hygienereportingdashboardsstakeholder managementprocess improvementcandidate experienceTalent Operations
Soft Skills
highly organiseddetail-orientedclear communicatortrust buildingautonomous workcollaborationadaptabilityproblem-solvingefficiencybias towards delivery