DeepL

Technical Solutions Manager

DeepL

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Tech Stack

Azure

About the role

  • Be the trusted technical advisor to prospects and clients.
  • Translating business requirements into technical solutions.
  • Troubleshoot challenges that customers experience.
  • Support the technical relationship with customers.
  • Develop, manage and deliver tools, collateral and an enablement approach.
  • Good understanding of functionalities and capabilities customers will need in the future.

Requirements

  • 5+ years of work experience, with at least two years in client-facing software implementation or account management role at a SaaS company.
  • Technical knowledge covering: REST APIs, SSO frameworks - Entra ID (Azure) experience preferred - SCIM knowledge desirable, Deployment support - eg. browser extension deployment - Intune - GPO.
  • Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions.
  • Proven success leading technical, multi-stakeholder implementations on time and within scope.
  • Demonstrated ability to resolve issues efficiently while maintaining strong customer relationships.
  • Excited about joining a scale-up where not everything is figured out.
  • Fluency in English, and additional language(s) desired - German preferred, French, Spanish, or Japanese also of interest.
Benefits
  • Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities.
  • Open communication, regular feedback: we value the importance of clear, honest communication.
  • Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week.
  • Virtual Shares: every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth.
  • Regular in-person team events: we bond over vibrant events that are as unique as our team.
  • Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend time on projects you're passionate about.
  • 30 days of annual leave: we value your peace of mind with 30 days off (excluding public holidays).
  • Competitive benefits: we've crafted our benefits package to reflect the diversity of our team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
REST APIsSSO frameworksEntra IDSCIMDeployment supportbrowser extension deploymentIntuneGPO
Soft Skills
technical advisortroubleshootingcustomer relationship managementmulti-stakeholder implementationissue resolutionrapid learningadaptability