
Sales Operations, Systems Manager
Dealer Tire
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
Visit company websiteExplore more
Salary
💰 $95,000 - $105,000 per year
About the role
- Act as the primary liaison between Sales Operations and the sales organization for tools, reporting, and process requests
- Review, clarify, and refine user stories by defining objectives, scope, success criteria, and business value
- Assess business requests to determine the most effective solution or platform (e.g., Salesforce, Power BI, or other systems)
- Validate that all requests align with sales strategies and leadership priorities
- Compile requests, analyze business impact, and provide prioritized recommendations to Sales Operations leadership
- Collaborate with Sales Operations team members and cross-functional partners to translate approved requests into detailed user stories
- Support change‑management efforts by helping prepare the field for new tools and processes
- Develop a deep, broad understanding of Salesforce, other systems, and related processes
- Proactively engage field sales managers and key user groups to surface ideas and gather adoption insights
- Strengthen reporting and tool governance by cataloging tools/reports
- Build/maintain Salesforce reports and dashboards
- Collaborate with Sales Science on Power BI datasets and usability
- Run point on larger Salesforce initiatives
Requirements
- Bachelor’s degree in business, computer science, information technology/information systems, systems engineering, or related fields
- 4-6 years’ experience in an operations-focused role
- Experience with systems and platforms such as Salesforce, OBIEE, Power BI, Snowflake, strongly preferred
- Strong communicator able to convert business needs into technical requirements and clearly explain technical concepts to non‑technical stakeholders
- Creative systems thinker and problem solver with a strong business knowledge base
- Strong project management skills and high attention to detail
- Excellent written and verbal communication skills
- Demonstrated ability to quickly build relationships across teams and levels
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Comfortable working in fast-paced environments with shifting priorities
- Ability to run meetings, document actions, and maintain trackers
- Automotive industry experience is a plus
Benefits
- paid time off
- medical
- dental
- vision
- 401k match (50% on the dollar up to 7% of employee contribution)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforcePower BIOBIEESnowflakereportinguser storieschange managementproject managementdata analysisdashboard creation
Soft Skills
communicationproblem solvingrelationship buildingattention to detailcreativitycollaborationadaptabilitytechnical explanationorganizational skillsmeeting facilitation