Selling tires to customers on the service drive to exceed assigned sales goals
Inspecting customers’ cars on the service drive
Diagnosing tire-related problems, recommending service, and quoting prices
Assuring necessary repairs are completed as ordered and priced as quoted
Maintaining strong, effective relationships with customers and dealer personnel
Overseeing customer satisfaction and solving problems that arise
Completing monthly market analyses
Assisting in store operations (i.e. maintaining inventory, opening/closing the store, etc.)
Assisting dealership technicians to ensure service levels are maintained
Requirements
2+ years of tire service experience, preferably in a retail tire and service environment
Excellent verbal communication skills with strong customer service orientation
May be required to operate a motor vehicle
Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Proficient computer skills to include experience with MS Office and online order management applications
This position requires applicants to be able to be on their feet 7-8 hours a day
Must be able to keep up with service drive traffic and inspect 80-100 vehicles a day
Applicants also must be able to lift up to 75 pounds unassisted
Benefits
Medical, Dental, Vision insurance plus a 50% 401k match up to a 7% contribution rate
PTO eligible after 30 days
Additional perks of wellness programs
Annual tuition reimbursement between $2,500-$5,000
Discounts on tires
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
tire service experiencediagnosing tire-related problemsquoting pricesinventory managementvehicle inspectioncustomer serviceproblem solvingmarket analysislifting up to 75 poundsoperating a motor vehicle
Soft skills
verbal communicationcustomer service orientationrelationship buildingproblem solvingteam collaborationtime managementadaptabilityattention to detailorganizational skillsservice drive management