About the role
- Participate in soliciting residential mortgages from various sources
- Produce high quality loans which are compliant and provide excellent customer service
- Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
- Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
- Stay informed of mortgage industry trends and developments
- Present recommendations for producing loans and adhere to Mortgage Retail Sales functional area
- Analyze and offer mortgage loan products based on client needs
- Maintain high standard of client satisfaction and quality by ensuring timely customer communication
- Pursue Wells Fargo training offerings to increase knowledge of company products, policies, and procedures
Requirements
- 2+ years of Mortgage Retail Sales experience
- Basic Microsoft Office skills
- Documented retail residential mortgage fundings over the past 12 months
- Excellent verbal, written, and interpersonal communication skills
- Mortgage industry experience
- Knowledge and understanding of sales prospecting and generating referrals
- Experience developing and cultivating professional relationships
- Customer service experience
- Bilingual speaking proficiency in Vietnamese/English
- Bilingual speaking proficiency in Spanish/English
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Mortgage Retail SalesMicrosoft OfficeResidential mortgage fundingsSales prospectingGenerating referrals
Soft skills
Customer serviceVerbal communicationWritten communicationInterpersonal communicationRelationship building