QA Engineer

• Create and execute manual test cases to ensure software quality for new and existing features
• Collaborate closely with developers, business analysts, and the SCRUM team to resolve defects and optimize functionality
• Log, track, and retest defects using Azure DevOps (ADO), ensuring accuracy and thoroughness
• Participate in daily stand-ups and agile ceremonies, offering test updates and sharing QA insights
• Support release cycles by validating staging environments and communicating results to stakeholders
• Contribute to the development and improvement of our QA processes and test case libraries
• Continue developing test automation skills, with mentorship and support from the QA Manager as needed
• Conduct API testing using tools such as Postman or Swagger to validate back-end functionality

Software Quality Assurance Analyst

Implementation Specialist

• Plan, coordinate, and execute implementations, conversions, and special projects for card services and EFT products.
• Complete all required network contracts and paperwork for new and existing services.
• Develop, maintain, and document both implementation and operational procedures for client institutions.
• Collaborate with teams to enhance procedural efficiency and effectiveness.
• Research and resolve second-level issues related to card and ATM services.
• Coordinate client requests with card vendors to address specific needs.
• Support cross-departmental testing and production processing initiatives.

DCI

Software Quality Assurance Analyst

Card Services Implementation Specialist