Provide support and maintenance for a large Windows Server environment
Manage secure file movements using IBM MQ, FTP, SFTP, FTPS, and related technologies
Ensure secure deployment and management of customized web applications
Provide installation, monitoring, and support for new and existing infrastructure for both DCI and clients
Document and maintain system processes, configurations, and procedures
Coordinate with cross-functional teams on technical requirements and support escalations
Track all work performed using NetSuite or other case tracking systems
Provide after-hours support as required
Ensure timely and secure patching of all systems under BITS management
Maintain encryption best practices for file and web-based application security
Support business continuity plans and ensure environments are audit-ready

Requirements

Bachelor’s degree in Management Information Systems, Computer Science, or related field—or equivalent work experience
Minimum of 5 years’ experience in systems administration or technical support roles
Advanced knowledge of Microsoft Windows Server OS and Active Directory
Experience with Microsoft SQL Server, and virtualization technologies
Strong understanding of network storage, scripting languages, and data communications
Familiarity with secure file transfer technologies
Regular and reliable attendance is required

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows ServerIBM MQFTPSFTPFTPSMicrosoft SQL Servervirtualization technologiesscripting languagesdata communicationsencryption best practices

Soft Skills

cross-functional coordinationtechnical supportdocumentationproblem-solvingcommunicationreliabilitybusiness continuity planningaudit readiness