DC Thomson

Account Manager

• The Senior Account Manager leads high-value and/or geographically diverse client accounts and is responsible for driving the strategic direction of client campaigns.
• This role involves managing complex projects and ensuring that client strategies are executed effectively to achieve business objectives.
• The Senior Account Manager also plays a key role in identifying opportunities for account growth and contributing to business development.
• Serve as the key point of client contact, collaborating closely with internal and external teams to meet client objectives.
• Develop a deep understanding of clients' business objectives and develop strategic marketing plans that meet their needs.
• Build and maintain long-term client relationships and manage strategic interactions across key stakeholders.
• Provide strategic guidance to clients, identifying opportunities for growth and improvement in their marketing efforts.
• Conduct market research and competitive analysis to inform campaign strategies and identify new opportunities.
• Oversee the quality assurance process across all client deliverables.
• Lead compliance initiatives to meet both client and industry standards.
• Champion innovative approaches to client challenges.
• Monitor and report on campaign performance, providing insights and recommendations for optimization, with subject matter expert support.
• Develop and present comprehensive proposals and presentations to clients.
• Create and execute account growth strategies for existing clients.
• Advocate for the needs and interests of clients within the agency, ensuring high-quality service delivery.
• Stay up to date on industry trends and changes in order to deliver additional value and strategic advice to clients.
• Manage complex budgets across multiple client accounts, ensuring profitability and efficient allocation of resources.
• Manage the financial health of jobs, including performing regular budget checks and providing timely updates to the finance team where changes occur.
• Support the finance team by proactively managing billing plans, POs and invoicing in our project management system, Kantata.
• Work closely with internal teams to ensure timely, high quality project deliverables.
• Identify and pursue opportunities for account growth and upselling of additional services.
• Ensure Fifth Ring processes and procedures are followed at all times.
• Be a robust defender of the agency’s values, people and commercial interests.
• Communicate clearly and proactively with colleagues to ensure alignment and support.
• Produce thorough and effective briefs to ensure colleagues are aligned on project outputs and outcomes.
• Support the business development team in developing new opportunities.
• Provide proactive support and updates to colleagues where necessary to ensure the smooth running of client projects and efficient and coherent service for clients.
• Provide support and guidance to junior team members.
• Work effectively with the Traffic Manager and delivery team members to ensure client requirements are being met and timelines and schedules are aligned.
• Support colleagues in all Fifth Ring locations through proactive consultation, creativity and visibility.
• Other duties will be assigned as required and as appropriate

Senior Account Manager

Content Manager

• Develop a deep understanding of client businesses and sectors globally, identifying their position, challenges, and opportunities within their industries
• Advise clients on PR and content plans aligned to business objectives
• Identify and develop proactive story angles that build visibility and credibility across earned, owned, and shared channels
• Develop high-quality content including high value anchor content (e.g. white papers) press releases, thought leadership, social content, and blogs. Graphic content skills also welcome
• Create content including anchor pieces of high value content to allow news angles to hang from and other types of content to be developed to align to engaging target audiences in multiple ways
• Present work and results to clients, clearly demonstrating impact against agreed objectives and outcomes
• Lead and support the delivery of PR and content campaigns across global markets
• Collaborate with internal teams to develop impactful concepts and bring communications ideas to life, including working with creative teams to extend activity across earned channels
• Devise and execute media and PR plans that support key initiatives, including the effective use of PR to enhance search visibility
• Secure earned opportunities to profile senior leaders and subject matter experts in alignment with business objectives (e.g. media coverage, features, speaking opportunities, podcasts, and events)
• Build and maintain strong relationships with media across traditional and digital platforms, establishing trusted connections with key journalists and influencers
• Contribute to crisis communications support, including advising on preparedness and supporting response activity, as well as ongoing improvement of response processes

PR and Content Manager

Account Executive

• Assist in the development of project plans for clients.
• Support strategic planning by providing research and data and assist in executing planned strategies under senior guidance.
• Support the preparation of proposal documents and client onboarding processes.
• Ensure all deliverables meet specified quality standards.
• Work with other departments to ensure that timelines for deliverables are being met.
• Research client industries and trends to share with the Account Manager.
• Assist in brainstorming sessions to develop new creative concepts.
• Stay updated on industry trends to suggest innovative ideas.
• Source and clearly brief suppliers, such as photographers, videographers and contractors.
• Support in the administration of client accounts.
• Support the creation of high quality, insightful project performance reports for clients.