DBSync

Sales Engineer

• Must have knowledge of SQL and data warehousing.
• Preparing and developing technical presentations to explain our company's products or services to customers.
• Collaborating with customer and sales teams to understand customer requirements and provide sales support.
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
• Researching, developing and modifying products to meet customers' technical requirements and needs.
• Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
• Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
• Setting and achieving sales goals and quotas.
• Training other members of the sales team on the technical aspects of the company's products and services.

Technical Sales Engineer – Consultant

Technical Writer

• Develop, edit, and maintain technical documentation such as user guides, API documentation, FAQs, and product knowledge bases.
• Collaborate with developers, product managers, and QA teams to understand technical concepts and help translate them into clear, user-friendly documentation.
• Support the creation of step-by-step tutorials, system architecture diagrams, and other visual aids to enhance learning.
• Help maintain document version control and ensure documentation is updated in line with product releases.
• Learn and use documentation tools such as Confluence, MadCap Flare, RoboHelp, or Markdown to manage content effectively.
• Contribute to the design and delivery of technical training programs for internal teams, customers, and partners.
• Assist in conducting live and virtual training sessions on software applications, IT tools, and best practices.
• Develop training materials, presentations, video tutorials, and e-learning modules under guidance.
• Gather feedback from trainees and adjust training methods for better engagement.
• Stay updated on industry trends and explore new training techniques to improve learning outcomes.
• Support product development teams by identifying documentation gaps and suggesting enhancements.
• Help track progress in Agile development cycles and contribute to team discussions.

Technical Writer and Trainer Co-op

Sales Development Rep

• Deliver outstanding sales service and support to ensure high customer satisfaction.
• Conduct product demonstrations and clearly communicate product features and technical value.
• Guide clients through complex technical sales discussions, ensuring they understand the value of DBSync's solutions.
• Build prospect lists and generate new leads through outbound cold calls, emails, and follow-ups.
• Manage full-cycle sales to meet monthly, quarterly, and annual revenue targets.
• Collaborate with product, support, and marketing teams to ensure a consistent customer experience.
• Work closely with product, marketing, and customer success teams to refine sales strategies.
• Address customer questions, troubleshoot issues, and coordinate with tech teams for resolution.
• Stay updated on industry trends, product developments, and competitors.
• Identify opportunities to improve sales processes and enhance customer engagement.

Technical Sales Development Representative

• Deliver outstanding sales service and support to ensure high customer satisfaction.
• Conduct product demonstrations and clearly communicate product features and technical value.
• Guide clients through complex technical sales discussions, ensuring they understand the value of DBSync's solutions
• Build prospect lists and generate new leads through outbound cold calls, emails, and follow-ups.
• Manage full-cycle sales to meet monthly, quarterly, and annual revenue targets.
• Collaborate with product, support, and marketing teams to ensure a consistent customer experience.
• Work closely with product, marketing, and customer success teams to refine sales strategies.
• Address customer questions, troubleshoot issues, and coordinate with tech teams for resolution.
• Stay updated on industry trends, product developments, and competitors.
• Identify opportunities to improve sales processes and enhance customer engagement.

• Develop, edit, and maintain technical documentation such as user guides, API documentation, FAQs, and product knowledge bases.
• Work closely with developers, product managers, and QA teams to understand technical concepts and translate them into clear, user-friendly documentation.
• Create step-by-step tutorials, system architecture diagrams, and other visual aids to enhance learning.
• Maintain document version control and ensure documentation is updated in line with product releases.
• Use documentation tools such as Confluence, MadCap Flare, RoboHelp, or Markdown to manage content effectively.
• Design and deliver technical training programs for internal teams, customers, and partners.
• Conduct live and virtual training sessions on software applications, IT tools, and best practices.
• Develop training materials, presentations, video tutorials, and e-learning modules.
• Assess trainees' understanding and adjust training methods for better engagement.
• Stay updated on industry trends and incorporate new training techniques to improve learning outcomes.
• Collaborate with clients to understand integration needs and business requirements.
• Document functional and technical requirements (BRDs, FRS, SOWs).
• Act as a liaison between customers and delivery teams to ensure successful implementation.
• Analyze customer feedback and usage patterns to improve documentation and training.
• Support product development by identifying gaps and suggesting enhancements.
• Help prioritize issues and track progress in Agile development cycles.

Technical Writer, Trainer

Recruitment

• Partner with hiring managers to understand role requirements, departmental needs, and define candidate profiles.
• Design and execute sourcing strategies through LinkedIn, job boards, professional networks, and events to attract qualified talent.
• Post openings across recruitment portals, maintain candidate pipelines, and ensure timely updates to stakeholders.
• Review resumes, conduct initial phone/video screenings, assess skills, and coordinate interviews, including logistics and feedback collection.
• Manage candidate communication throughout the recruitment cycle, from initial contact to offer negotiation, ensuring a positive and professional experience.
• Facilitate onboarding by handling documentation, background checks, contracts, offer letters, and system access.
• Maintain accurate recruitment and employee records in ATS/HRMS, ensuring compliance with policies and standards.
• Contribute to initiatives that strengthen the company’s employer brand and assist in organizing employee engagement activities and training sessions.
• Generate recruitment and HR reports, track metrics, and provide regular updates on hiring progress to stakeholders.
• Perform basic HR Generalist activities.

Technical Sales Engineer – Consultant

Technical Writer and Trainer Co-op

Technical Sales Development Representative

Technical Sales Development Representative

Technical Writer, Trainer

Recruitment Coordinator, LinkedIn Expert