DaVita Kidney Care

Solutions Engineer

• Provide strategic vision, transformational leadership, and technical oversight for the Solution Architecture program.
• Drive the day-to-day leadership of the Solution Architecture team.
• Cultivate a culture of continuous learning and architectural evangelism.
• Develop the overall architectural vision.
• Ensure delivery of high-quality designs that align with Enterprise Architecture principles.
• Partner closely with product engineering and platform leaders.
• Drive the modernization of legacy thinking by infusing AI-driven capabilities.

Senior Director, Solutions Architecture

Operations

• Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
• Communicate with patients and insurance payers to ensure proper insurance coverage
• Review and submit system setup requests to appropriate teams
• Respond timely and accurately to payer communications
• Collaborate with other revenue operations teams
• Partner with clinics teammates to ensure timely and accurate insurance information
• Help identify process changes and opportunities for continuous improvements

Revenue Specialist I

Manager

• This DaVita IKC Nurse position is for the Canton, OH region, and is a hybrid remote/field-based position
• This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients
• This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager
• Field based positions require home offices and travel to dialysis centers in designated geographic area
• Telephonic positions that are remote will require home offices.

RN Case Manager, Experienced

Executive Assistant

• Provide all secretarial support for ROD (letters, memos, faxes)
• Coordinate and arrange conference calls and gather data and prepare DeNovo information as needed such as (but not limited to) proposals, bids, state walk-through of facility
• Coordinate new facility open houses
• Prepare Monthly Facility Report Calendar and follow through with facilities
• Arrange travel plans for ROD
• Proactively monitor and manage office supplies and equipment needs
• Manage calendar and coordinate meetings with facility directors, administrators, and corporate personnel
• Reconcile and track expense reports
• Assist with creating presentations as requested
• Act as facility and customer liaison for ROD
• Other duties as assigned
• Attend education activities, in-services, and staff meetings
• Handle special projects on an as-needed and sometimes urgent basis
• Understand and comply with DaVita policies and procedures (such as DaVita employment policies and procedures) as well as all state and federal regulations for patient care and services (Medicare, HIPAA, OSHA, or other governing agencies including but not limited to JCAHO)
• Comply with state or federal regulations of the Injury Prevention and Safety Training Program
• Able to work overtime with little or no notice
• Able to travel when necessary

Regional Office Coordinator – Executive Assistant

Analyst

• Participate in safety initiatives and programs to improve patient safety
• Collaborate with clinical teams to implement best practices
• Analyze data related to patient safety and outcomes
• Report findings and recommendations based on data analysis

Patient Safety Analyst

Procurement

• Develop extensive market knowledge and a deep understanding of the assigned categories
• Have experience leading all aspects of the sourcing process from end to end including RFIs/RFPs, bid analysis, supplier negotiation, and contracting
• Develop category strategies to increase our innovation pipeline, drive cost savings, and influence industries to transform themselves.
• Manage overall strategic supplier relationships including developing supplier performance (KPIs), capability development, cost and quality improvements for key suppliers and product categories
• Perform spend analysis and develop a sourcing roadmap focused on identifying cost savings, reducing supply risk, and identifying process improvements in a variety of direct spend categories.
• Provide insights and recommendations based on analysis, research, industry trends, benchmarking, and best practices
• Identify and document supplier risk items and develop mitigation strategies and plans
• Monitor compliance with DaVita’s product formularies and ensure contract terms are being met
• Collaborate with internal business partners both clinical and technical to understand demand and supplier trends
• Ability to balance multiple tasks and competing priorities simultaneously

Senior Manager, Strategic Sourcing

• Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
• Communicate with patients and insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
• Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing
• Respond timely and accurately to payer communications
• Collaborate with other revenue operations teams to ensure seamless processes across teams
• Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
• Help identify process changes and opportunities for continuous improvements
• Maintain current patient account information at all times
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies

Revenue Operations

• Provide daily supervision, direction, mentoring, coaching, and performance management to teammates
• Ensure high quality customer service according to department and company policy
• Monitor team productivity and progress of specific area job functions
• Determine staffing plans that promote the most effective use of all teammates
• Establish, communicate, and ensure departmental goals and objectives are achieved
• Address teammate relations issues appropriately and escalate to manager as necessary
• Assist manager with teammate employment activity such as hiring, promoting, job performance, evaluations, PTO, and disciplinary action as required
• Write and conduct teammate annual Performance Development Reviews (PDRs) as required
• Maintain teammate records in compliance with DaVita policy's and any applicable laws
• Understand and communicate DaVita company policies and procedures
• Work with People Services and manager to recruit teammates with appropriate skills and experience
• Know, understand, and follow DaVita teammate guidelines as well as local safety and security policies and procedures
• Lead or actively participate in special projects
• Serve as a liaison between the data analytics team and other departments to ensure business needs are met in an efficient and effective manner
• Support the analytics team manager via business acumen and technical knowledge
• Meet tight deadlines in a time sensitive and resource constrained project environment
• Provide frequent updates to manager regarding the status of activities and initiatives
• Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business
• Identify system and process improvements opportunities and make recommendations
• Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities
• Identify system and process improvements and recommend process improvement plans
• Provide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduled
• Maintain reporting continuity, integrity, and communication among analytical departments
• Champion the DaVita Mission and Values both internally and externally
• Attend team meetings, phone conferences, and training as scheduled or needed
• Perform other duties as assigned or required.

Supervisor, Revenue Operations

• This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients.
• This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.

RN Case Manager – IKC National Flex Team

Counselor

• Provides education and guidance to DaVita patients about health insurance and implications of different insurance options
• Helps patients understand their insurance options and make informed employment and insurance decisions
• Conducts patient insurance education while operating within established compliance parameters of the company
• Identifies and communicates opportunities to better the insurance status of the patient to help reduce financial risk
• Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs
• Completes insurance assessments/evaluations for patients to accurately document patient education sessions
• Acts as a liaison between patients, facility teammates, billing office, and corporate office to resolve patient insurance issues
• Provides monthly reporting and analysis on key metrics related to patient education and advocacy

Bilingual Insurance Counselor I – Rio Grande Valley, South Texas

Events

• Deliver inpatient dialysis therapies, including hemodialysis, peritoneal dialysis, CRRT, and apheresis
• Collaborate with hospital teams and DaVita clinical staff
• Monitor patients, adjust treatment, and ensure quality outcomes
• Support and oversee patient care with the help of PCTs
• Adapt quickly in a dynamic hospital environment

Inpatient Dialysis RN

• Provide education and guidance to DaVita patients about health insurance and the implications of different insurance options
• Help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions
• Travel to our DaVita clinics in central Orlando and other surrounding areas
• Conduct patient insurance education while operating within established compliance parameters of the company
• Identify and effectively communicate opportunities to better the insurance status of the patient
• Provide information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary
• Complete insurance assessments/evaluations for patients to accurately document patient education sessions
• Act as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns
• Build and maintain relationships with field partners to ensure seamless patient support
• Attend team meetings, phone conferences, and trainings as needed; may assist with onboarding and training of new teammates.

Insurance Counselor I

Artificial Intelligence

• Infrastructure Development: Build and maintain Enterprise Feature Stores and real-time data lakes (BigQuery, Pub/Sub) to streamline predictive modeling and NLP workflows.
• Design and implement resilient, secure multi-cloud architectures (GCP and Azure) using Terraform (IaC) to support high-availability AI operations.
• Model Operationalization & Agentic AI: Operationalize ML models using Python, PySpark, and Kafka for both batch and real-time inference.
• Leverage advanced orchestration frameworks such as LangChain, LangGraph, CrewAI, and Vertex AI Agent Builder to develop sophisticated agentic AI solutions.
• Integrate secure inference APIs via gateways like APIGEE to ensure enterprise-grade connectivity.
• Deployment, Automation & MLOps: Implement end-to-end CI/CD pipelines for automated model training, deployment, and seamless rollback capabilities.
• Standardize LLMOps and MLOps observability practices using tools like LangSmith and Arize platforms.
• Coordinate complex data and ML workflows using Cloud Composer (Airflow).
• Model Development/Tuning and implementation: Collaborate with data scientists to understand model objectives and translate them into technical specifications.
• Deployment and Automation: Deploy AI models into multiple environments using CI/CD pipelines, ensuring seamless integration with existing systems.
• Performance Monitoring & Governance: Establish strong observability and data governance using tools like Grafana, OpenTelemetry, Splunk or Arize to monitor pipeline health and model behavior.
• Collaboration & Leadership: Lead Proof of Concepts (POCs) and pilots in controlled lab environments to validate emerging AI technologies.
• Documentation and Best Practices: Create and maintain comprehensive documentation for infrastructure setups, model development processes, and deployment workflows.
• Security and Compliance: Implement security measures to protect sensitive data and ensure compliance with industry regulations.

AI Technical Senior Lead

• Lead the design of robust cloud infrastructure and operationalization of Large Language Models (LLMs)
• Build and maintain Enterprise Feature Stores and real-time data lakes (BigQuery, Pub/Sub)
• Design and implement resilient, secure multi-cloud architectures (GCP and Azure) using Terraform (IaC)
• Operationalize ML models using Python, PySpark, and Kafka for both batch and real-time inference
• Implement end-to-end CI/CD pipelines for automated model training, deployment, and seamless rollback capabilities
• Collaborate with data scientists to understand model objectives and translate them into technical specifications
• Deploy AI models into multiple environments using CI/CD pipelines
• Establish strong observability and data governance using tools like Grafana, OpenTelemetry, Splunk or Arize
• Create and maintain comprehensive documentation for infrastructure setups, model development processes, and deployment workflows

AI Technical Senior Lead – IT

Program Manager

• Support Business Results: Ensure our Learning Journeys positively impact clinical and business performance outcomes, leadership bench strength, and talent retention.
• Drive Existing Program Execution: Go beyond traditional project management to deliver scalable, impactful learning programs that support the business.
• Develop and Lead Special Projects: Partner cross-functionally on critical strategy/projects that will advance progress on established enterprise multi-year objectives.
• Manage multiple interconnected workstreams for large-scale programs.
• Set clear expectations, prioritize critical resources, and drive accountability across diverse, cross-functional project teams to ensure seamless delivery.
• Translate high-level leadership development goals into actionable, scalable execution plans.
• Proactively identify project roadblocks and implement sustainable, innovative solutions to overcome them.
• Serve as a subject matter expert in adult learning principles. Design, develop, and meticulously maintain high-impact training content and collateral that supports our learning experiences.
• Serve as a reliable bridge between program execution and leadership. Concisely and effectively communicate program progress, potential risks, and achievements.
• Collaborate with stakeholders across the Village (e.g., Wisdom, Analytics, Field Ops) to maximize the impact of learning initiatives.

Senior Director, Solutions Architecture

Revenue Specialist I

RN Case Manager, Experienced

Regional Office Coordinator – Executive Assistant

Patient Safety Analyst

Senior Manager, Strategic Sourcing

Revenue Specialist I

Supervisor, Revenue Operations

RN Case Manager – IKC National Flex Team

Bilingual Insurance Counselor I – Rio Grande Valley, South Texas

Inpatient Dialysis RN

Insurance Counselor I

AI Technical Senior Lead

AI Technical Senior Lead – IT

Program Manager – Learning Journey