Manager, Clinical Services
DaVita Kidney Care
full-time
Posted on:
Location Type: Office
Location: Salem • Oregon • United States
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About the role
- Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
- Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.
- Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
- Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed.
- Complete action plans with team members, focusing on clinical drivers and patient safety concerns.
- Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
- Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.
- Perform other duties as assigned.
Requirements
- Education to commensurate with RN license
- Minimum 2 years (3 yrs. Preferred) Nephrology Experience
- Experience leading clinical function or managing nurses
- Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
- Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively
- Certificates, Licenses, and Registrations: Current license as RN; Current driver’s license, reliable transportation, and vehicle insurance in the state of residence; Preferred: Current CPR certification; CNN or CSN, Bonet Certification within 2 years of employment.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
nephrology experienceclinical function leadershipadult learning teachingcoachingroot cause analysispatient safetyquality improvementcompliance standardssafety snapshotsaction plans
Soft Skills
communicationteam collaborationcoachingproblem-solvingparticipation in meetingssupporting teamsmentoringorganizational skillsinterpersonal skillsadaptability
Certifications
RN licensecurrent driver’s licenseCPR certificationCNN certificationCSN certificationBonet Certification