Prepares and performs internal quality audits, including but not limited to, electronic and paper medical records, recordings, and live audits
Communicates and works with the team to resolve issues identified in the audit in a timely manner
Assists with results interpretation and communication to market leadership
Provides continuous quality improvement suggestions to leadership based on audit and reporting findings
Provides support for focal audits, including design, implementation, reporting, and action planning structure
Provides flex audit coverage for auditors
Partners with auditors to evaluate market- and teammate-level opportunities for coaching and intervention
Provides informal coaching and guidance to Auditors, and escalates performance issues to leadership
Coordinates and helps lead monthly team meetings with the Clinical Quality Auditors, providing updates on team goals, progress toward those goals, and activities that impact the team
Structures data requests, analyzes data, and performs root cause analysis
Assists in the review of quality policies and processes governing IKC operations as deemed necessary by leadership
Requirements
A.D.N degree from accredited school of nursing; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree
Minimum of three (3) years’ healthcare experience; clinical operations experience preferred
Prior audit or quality experience preferred
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality auditsdata analysisroot cause analysiscontinuous quality improvementreportingcoachingaction planning