DataVizion

Business Development Rep

• You are responsible for building, qualifying, and accelerating the pipeline that fuels our growth.
• Hunting down and developing new sales leads through sharp research and persistent outreach
• Driving attendance and energy at events, webinars, and industry conversations
• Responding to prospective client inquiries fast and with substance
• Partnering with our Solutions Development Team to learn DataVizion's capabilities cold so you can speak with real credibility
• Spotting opportunities others miss and handing the sales team the context they need to close
• Following up on leads with the same intensity you bring to your own outreach
• Running calls that turn into meetings, and meetings that turn into momentum
• Keeping prospects and teammates in the loop on what is moving, what is working, and where to push next
• Bringing insights and ideas to leadership that sharpen how we build the pipeline over time

Business Development Representative

Customer Support

• Own the end-to-end procurement workflow for equipment, software, licensing, and professional services
• Build and maintain working relationships with manufacturer representatives, distributors, and vendor partners to secure competitive pricing
• Submit and manage deal registrations across manufacturer partner portals
• Negotiate pricing and terms with vendors and manufacturer reps
• Proactively manage contract and licensing renewal queues to prevent service gaps
• Research product availability, supply chain conditions, and lead times

Procurement/Sales Support Specialist

Systems Engineer

• Design, implement, and optimize secure systems and networks across fast-moving client environments.
• Serve as the top-tier escalation point across Azure, Intune, VMware, Nutanix, Citrix, and Active Directory.
• Lead technical investigations and resolve escalated problems across LAN/WAN environments.
• Provide expert-level support for firewalls, routing, switching, backup solutions, and hosted IP voice services.
• Proactively improve system resilience, performance, and security—before a client has to ask.
• Mentor and develop our Tier II engineers, raising the technical bar of the whole team.
• Own the ticket lifecycle in Autotask and champion ITSM best practices.
• Collaborate across the organization to set standards and keep us aligned with security policy.

Senior Systems Engineer

• The Sales Support Specialist collaborates with the Sales and Engineering teams to develop supported business solutions, applying technical discretion and judgment and drawing on advanced knowledge of IT manufacturers, representatives, and suppliers.
• Outside Sales/Account Executive Support: Partner with Outside Sales and Account Executives to identify and track future project opportunities, retain client services, and build client loyalty.
• Become a strategic partner by staying current with assigned clients' challenges and opportunities.
• Facilitate recurring in-person business reviews with all assigned managed service clients.
• Customer product and professional services quoting and proposal creation.
• Proactively work through the contract and licensing renewal queues while carrying out equipment and software quoting and procurement requests.
• Periodically serve as a point of escalation and communication during critical circumstances, business-impacting outages, or sensitive service issues.
• Stay current on new products, solutions, service offerings, and pricing.
• Sales Operations Support: Monitor presales ticket que and turn quotes around as assigned.
• Work with internal DataVizion resources to assist with both pre-sales and post-sales needs.
• Work with external resources, including, but not limited to, vendor and manufacturer representatives, to assist with pre-sales and post-sales needs.
• Responsibilities include, but are not limited to, requesting and negotiating pricing, requesting and managing product holds, and requesting/researching product lead times.
• Work with customers to assist with both pre-sales and post-sales needs.
• Submit and manage deal registrations using manufacturer partner portals.
• Document information needed by other DataVizion resources; examples include, but are not limited to, reference numbers for deal registrations, manufacturer special pricing, and vendor quotes, as well as agreements and other items, if applicable.