Salary
💰 $94,000 - $102,000 per year
About the role
- Lead Datavant’s Quality Assurance Audit function ensuring operational effectiveness, regulatory compliance, and continuous process improvement across audit operations.
- Provide day-to-day leadership, oversight, and mentorship to the QA team, driving professional development and team accountability.
- Oversee audits of request and fulfillment processes to ensure compliance with state and federal laws and SOPs.
- Identify workflow issues and trends in errors or delays, report findings, and recommend corrective actions.
- Maintain and update audit tools and documentation of audit results and corrective measures.
- Lead specialized site-specific and process-specific audits as needed and collaborate with operational leadership, training, compliance, and cross-functional partners.
- Recommend and support implementation of process improvements to increase efficiency and accuracy.
- Ensure compliance with HIPAA, HITECH, and other regulations regarding PHI handling, and monitor adherence to client SLAs.
- Provide direct leadership to the QA team, including performance management, training, feedback, coaching, professional development, facilitation of team meetings, calibration audits, and 1:1s.
- Support onboarding of new QA staff, deliver regular audit-based coaching, and contribute to strengthening Datavant’s overall quality framework.
- Up to 10% travel as needed.
Requirements
- Minimum 5 years of progressive leadership experience, preferably in healthcare operations, quality assurance, or related functions.
- At least 2 years of experience in medical records management, release of information (ROI), or health information operations; Datavant experience preferred.
- 2+ years in quality assurance or auditing, with demonstrated ability to evaluate processes, identify gaps, and implement corrective actions.
- High School Diploma required; Associate’s or Bachelor’s degree in Health Information Management, Healthcare Administration, or related field strongly preferred.
- Strong knowledge of HIPAA, HITECH, and PHI handling standards.
- Previous experience managing payroll, scheduling, and workforce administration.
- Excellent leadership, coaching, communication, and problem-solving skills.
- Proficiency with EHR systems, audit tools, Microsoft Office Suite; request tracking tool experience strongly preferred.