QA Engineer

• Lead Datavant’s Quality Assurance Audit function ensuring operational effectiveness, regulatory compliance, and continuous process improvement across audit operations.
• Provide day-to-day leadership, oversight, and mentorship to the QA team, driving professional development and team accountability.
• Oversee audits of request and fulfillment processes to ensure compliance with state and federal laws and SOPs.
• Identify workflow issues and trends in errors or delays, report findings, and recommend corrective actions.
• Maintain and update audit tools and documentation of audit results and corrective measures.
• Lead specialized site-specific and process-specific audits as needed and collaborate with operational leadership, training, compliance, and cross-functional partners.
• Recommend and support implementation of process improvements to increase efficiency and accuracy.
• Ensure compliance with HIPAA, HITECH, and other regulations regarding PHI handling, and monitor adherence to client SLAs.
• Provide direct leadership to the QA team, including performance management, training, feedback, coaching, professional development, facilitation of team meetings, calibration audits, and 1:1s.
• Support onboarding of new QA staff, deliver regular audit-based coaching, and contribute to strengthening Datavant’s overall quality framework.
• Up to 10% travel as needed.

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