Partner with business leaders (e.g., Delivery, Aetion Science, Privacy, and Customer Success) to design and execute operational initiatives that drive integration, efficiency, and growth across teams and product lines.
Translate strategic objectives into clear plans, metrics, and processes that enable accountability, resourcing, and performance management across geographies.
Design and implement foundational operating models, ensuring consistent delivery workflows, review cadences, and documentation standards.
Build scalable systems and tools that provide visibility into utilization, capacity, and performance, enabling data-driven decision-making and forward resource planning.
Partner with Finance, People, and Product Operations to connect operational planning with hiring, resourcing, and growth needs across teams and geographies.
Lead cross-functional planning with Product and Commercial teams to inform what we sell and enable productization of services.
Identify and resolve bottlenecks across teams — proactively improving communication and collaboration between functions and regions.
Deliver executive- and Board-level materials that communicate operational performance, resource allocation, and strategic priorities.
Requirements
8+ years of experience in management consulting, strategy and operations, or corporate transformation, ideally with experience in high-growth or technology organizations.
Proven ability to translate strategy into actionable plans and deliver measurable results.
Exceptional analytical and problem-solving skills, with comfort operating in complex, cross-functional environments.
Outstanding communication and presentation skills — capable of influencing senior executives and aligning teams around shared goals.
Passion for building scalable systems, empowering teams, and stepping in where needed to drive outcomes.
High attention to detail and a commitment to operational excellence.
Strong bias toward action and ability to thrive in a fast-paced, evolving environment.
Benefits
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
communication skillspresentation skillsinfluencing skillscollaborationattention to detailcommitment to operational excellencebias toward actionability to thrive in fast-paced environmentsleadershiporganizational skills