Salary
💰 $90,000 - $110,000 per year
About the role
- Partner with existing customers to design and implement additional products
- Act as the technical expert on our product suite, helping customers unlock new value from their Datarails investment
- Advise customers on best practices for financial processes and reporting within the Datarails ecosystem
- Collaborate cross-functionally with Product, Marketing, and Operations to support strategic initiatives and influence roadmap development
- Maintain strong relationships with key customer stakeholders, including Controllers, Directors of Finance, and CFOs
- Develop and iterate on internal playbooks, resources, and processes for add-on product engagements
- Work directly with our existing customer base to implement add-on modules and drive adoption of new products
Requirements
- 1–3 years of experience in software implementation, consulting, or similar customer-facing roles
- finance or accounting background preferred
- Advanced Excel proficiency (formulas, VLOOKUP, PivotTables, Power Query, complex models)
- Strong communication and relationship-building skills
- Bachelor’s degree or equivalent experience
- Comfortable engaging with CFOs, VPs, Directors of Finance
- No sponsorship or relocation assistance is available (must be authorized to work in the US or Canada)