DATAGROUP

Systems Engineer

• Installation, commissioning and maintenance of computer systems and peripheral devices in heterogeneous networks
• Support for the IT Operations team
• Administration of operating systems and databases
• Systematic identification and resolution of IT incidents
• Acquisition of commercial knowledge in IT service projects

IT Specialist Apprenticeship – System Integration

• Perform IMAC/R/D services (Install, Move, Add, Change, Remove) in complex IT environments for public-sector clients
• Install, configure, deploy and replace workstation systems and peripheral devices
• Administer Active Directory and maintain terminal server environments
• Process and qualify service requests and provide 1st and 2nd level support
• Support hardware and software for PCs, laptops, tablets and mobile devices on-site, remotely and by phone
• Execute hardware rollouts, refresh and lifecycle projects
• Onboard new employees including setup and provisioning of IT workstations
• Support Mobile Device Management (MDM) as well as maintenance, backup and recovery processes
• Create and maintain technical documentation as well as asset and inventory data

IT Specialist Apprenticeship – System Integration

System Engineer – IT Onsite Support