DataGrail

Product Marketing

• Design and own a continuous launch program that scales with our release process
• Deliver field enablement that instills confidence and empowers customer-facing teams to effectively position new capabilities and win deals
• Own competitive and voice-of-customer intelligence, turning it into messaging, battlecards, and playbooks that convert our target buyer
• Use AI to build a repeatable product content workflow, producing consistent, high-performing product content across formats and channels
• Take full, end-to-end ownership of Tier 1 launches, including strategy, cross-functional coordination, execution, and measurement
• Partner across Growth, Product, Sales, and CS to build consensus and drive shared outcomes.

Senior Product Marketing Manager

Product Manager

• Own the full product strategy and roadmap for Live Data Map, Assessments, and Risk Management
• Make prioritization calls that balance customer needs, business goals, and technical feasibility
• Drive deep integration of Vera AI capabilities across the intelligence suite
• Run ongoing customer discovery with privacy, legal, and security stakeholders at mid-market and enterprise companies
• Lead cross-functional execution with engineering, design, and ML from problem definition through launch
• Partner with PMM and CS on positioning, enablement, and adoption
• Define success metrics and iterate based on what the data shows
• Build working prototypes using AI tools to make ideas tangible before handing off to engineering

Senior Product Manager, Intelligence

Sales Development Rep

• Conduct in-depth research on enterprise organizations
• Build a highly personalized, multi-threaded outreach strategy
• Engage with decision-makers at all levels
• Consistently meet and exceed quarterly KPIs
• Actively share best practices and collaborate with peers

Enterprise Sales Development Representative

Account Executive

• Own the complete enterprise sales cycle — from pipeline generation and discovery through negotiation, close, and expansion — across a defined territory of strategic accounts.
• Run complex, multi-threaded deals involving privacy, legal, security, IT, and executive stakeholders, navigating procurement and security review with a consultative, value-led approach.
• Consistently meet and exceed an annual quota of $1M+ in new and expansion ARR.
• Build and execute rigorous territory and account plans that identify where DataGrail creates the most value — and prioritize accordingly.
• Develop and manage a healthy, well-qualified pipeline — partnering with SDRs and Marketing on targeted, account-based pipeline generation while owning meaningful self-sourced opportunity creation — and move multiple deals through the funnel simultaneously with strong stage discipline and forecast accuracy.
• Lead discovery that uncovers the real business and regulatory drivers behind a privacy initiative — and translate them into a compelling, quantified business case.
• Partner closely with Solutions Engineering, Customer Success, Product, and Marketing to win deals as a team and set customers up for long-term success.
• Stay sharp on the privacy regulatory landscape (GDPR, CCPA/CPRA, and the expanding U.S. state-law patchwork) and the competitive field, positioning DataGrail's automation depth and integration ecosystem against legacy alternatives.
• Maintain disciplined CRM hygiene and forecasting so the business can plan and scale with confidence.

Enterprise Account Executive

Customer Success Manager

• Lead, coach, and develop a team of CSMs across all customer segments by getting on calls, giving real-time feedback, and actively making people better at their jobs.
• Own the team's renewal performance and drive toward a consistent 95%+ renewal rate.
• Be the first line of defense for your team — the person every CSM brings their questions, problems, and escalations to before they go anywhere else.
• Build and maintain deep knowledge of every account in the portfolio, including health signals, engagement levels, renewal timelines, and expansion potential.
• Ensure EBRs are completed where needed and every low-engagement account has a documented, proactive re-engagement plan.
• Develop a deeper understanding of the DataGrail product than anyone else on the CS team — staying technically sharp enough to get in the weeds with customers and CSMs on complex product questions.
• Ensure the CS org is consistently enabled on the new product features & functionality and current on privacy trends & regulations.
• Drive AI adoption across the CS team by evaluating tooling, rolling it out, and making sure the team is using it wherever it creates real leverage.
• Partner with the Director of Implementation to ensure all implementations are delivered on time and exceed customer expectations.
• Represent CS cross-functionally by advocating for your team and your customers in conversations with Product, Sales, and leadership.
• Build scalable team structure, playbooks, and processes that keep CS quality high as the business grows.

Senior Product Marketing Manager

Senior Product Manager, Intelligence

Enterprise Sales Development Representative

Enterprise Account Executive

Senior Manager, Customer Success