DataGalaxy

Account Manager

• Build and maintain strong relationships with C-Level, Executive Management, and various stakeholders within each account: understand their use cases, success metrics and monitor their project success.
• Create, drive and increase revenue within a dedicated accounts portfolio
• Develop account management plan for upsell and retention strategy
• Generate leads and chase qualified business opportunities
• Suggest innovative solutions to meet customer needs.
• Own the sales cycle from pipeline building to forecasting and deal-closing
• Coordinate customers testimonials and references to feed new business and sales processes.

Account Manager – SaaS

Digital Marketing

• Vendor & channel ownership
• SEO: Own strategy with SEO agency; approve roadmap (tech SEO, content clusters, digital PR), prioritize briefs, and track leading indicators (crawl health, rankings, CTR) and lagging impact (organic demo requests).
• Paid media: Lead paid search & paid social agency; control budgets, audience strategy, messaging tests, and landing page briefs; instrument full‑funnel measurement and incrementality testing.
• PR/Comms: Direct PR partner on news calendar, thought leadership, and reporter relationships; align with content and analyst relations to amplify launches.
• Website: Manage web dev/design vendor for roadmap, UX experiments, CRO, and site health. Create clear acceptance criteria and QA for releases.
• HubSpot Marketing Hub + CRM alignment
• Marketing automation and lead lifecycle (MQL, SAL, SQL definitions) in HubSpot; implement workflows, lead routing, and deduping; maintain data hygiene.
• Build multi‑touch nurture (persona, use case, stage) with branching logic, progressive profiling, email/SMS/in-app when relevant, and guardrails for frequency & fatigue.
• Organize attribution & reporting: define UTMs, campaign hierarchy, and dashboards for channel/creative/cohort performance.
• Create enablement for SDRs/AE: alerts, Slack notifications, snippets, and post‑demo nurture.
• Measurement, process, and governance
• Establish monthly planning and QBRs with vendors; document SOPs and runbooks.
• Maintain budget, forecasts, pacing, and SOWs.
• Ensure compliance with privacy/consent (GDPR/CCPA), cookie management, and email deliverability best practices.

Digital Marketing Manager – Agency Lead

Operations

• Join Finance team as Sales Operations / CRM Administrator responsible for managing and optimizing HubSpot CRM
• Own day-to-day CRM administration, data integrity, and system configuration
• Ensure accurate deal, contact, and company data
• Support sales team with training, troubleshooting, and adoption best practices
• Design, implement, and optimize workflows from quotation to signed booking (quote-to-booking)
• Ensure smooth handoffs between sales, finance, and customer success
• Monitor process compliance and suggest improvements
• Track and reconcile ARR vs. recognized revenue
• Support monthly and quarterly revenue close processes
• Ensure consistency and accuracy across financial and operational reporting
• Support finance in invoicing workflows and revenue documentation
• Calculate and validate sales commissions and maintain clear, auditable records
• Provide reporting and dashboards for sales leadership (pipeline, forecast, KPIs)
• Partner with Sales, Finance, and Customer Success to ensure operational alignment
• Drive process standardization and efficiency across the go-to-market organization