
Professional Services Consultant – Implementation Lead, DataPay
Datacom
full-time
Posted on:
Location Type: Hybrid
Location: Auckland • New Zealand
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Job Level
About the role
- Act as the conduit between the client’s business users, stakeholders and the implementation teams.
- Lead Datapay Payroll workstreams from requirements gathering, design, configuration, testing activities, knowledge transfer sessions to user training.
- End-to-end project management across multiple implementation projects and ensure projects are delivered on time and successfully.
- Attend the project meetings and providing proactive customer contact throughout the whole process.
- Hold scoping and design workshops to understand customer payroll, system configuration and integration requirements.
- Complete system configuration, integration configuration and data imports into Datapay. Plan and execute validation and reconciliation from legacy systems.
- Complete various testing phases with customer, manage defects and conduct payroll variance investigation.
- Deliver hands-on demonstrations and practical training sessions for large or small groups for go live preparation.
- Provide a clean and thorough hand-over following implementation to support teams or the account managers.
Requirements
- Solid understanding of NZ payroll domain knowledge including a good understanding of the legislation and compliance.
- Excellent stakeholder management at all levels and clear and confident verbal and written communication skills
- Ability to organise, plan and manage multiple projects with a high attention to detail and strong problem-solving/analytical skills
- Strong in facilitating customer meetings to capture requirements and design intent
- Strong technical writing and documentation skills to outline customer requirements and system configuration design that has been agreed
- Strong Payroll or Workforce Management technical knowledge and configuration skills
- Ability to build Reports and Dashboards, including calculated fields in another Payroll or Workforce Management system
- Strong data skills and proficiency in MS office suite, especially MS Excel.
- Experience of either Payroll Implementation OR Workforce Management Implementation into government or large enterprise customers (not essential to have both) for over 7 years of experience
- HRIS Implementation experience would be desirable but not essential.
- SaaS implementations experience preferred
- Experience communicating with large and enterprise clients preferred
- Experience using Datapay payroll software preferred
Benefits
- social events
- chill-out spaces
- remote working
- flexi-hours
- professional development courses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payroll configurationsystem integrationdata importstesting phasesreport buildingdashboard creationdata analysisHRIS implementationSaaS implementationproblem-solving
Soft Skills
stakeholder managementcommunication skillsorganizational skillsplanning skillsattention to detailfacilitation skillstechnical writinganalytical skillscustomer engagementtraining delivery