Darktrace

Sales Operations Executive

Darktrace

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Ensuring that all contracts closed are accurately uploaded onto the CRM system
  • Input in deployment information, using knowledge gained from the technical side of the business to verify the validity of different combinations of products when inputting them into the system
  • Input financial data which will feed into our financial database, Workday
  • Ability to identify and use problem solving techniques in order to ensure complete deal and data accuracy at all times
  • Constantly striving to look for ways to improve the speed and accuracy of the deal process
  • Ability to meet tight deadlines at month end and work quickly and efficiently to ensure that all tasks are completed within the given time frame
  • Process amendment letters and alterations to customer’s contracts
  • Ability to build relationships with other teams including the Sales, Finance, Legal and Development team in order to increase process workflow, particularly during the busy month end period
  • Act as CRM support for the global sales team, answering any email queries sent through to shared mailboxes
  • Troubleshoot issues – be able to quickly identify the source of the issue and find a solution, while keeping excellent communication with the Sales team while the issue is being fixed
  • Liaise with the Salesforce Admins and Architects to fix any issues that arise
  • Identify areas for improvement and come up with new ideas to optimise business processes

Requirements

  • Must be able to work independently to numerous personal and team deadlines
  • Ability to interact and build rapport with all levels of sales/data management
  • Very strong organisational and independent project management skills
  • Competency with Microsoft Office Suite, for creation of reporting slide decks and original sales documents for distribution
  • An understanding of formulas, functions, and pivot tables in Excel
  • An understanding of standard forecasting methodology, KPI reporting, sales planning strategy, and the overall enterprise sales cycle is desirable
  • Desirable experience using Salesforce and Workday
Benefits
  • 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service
  • Additional day off for your birthday
  • Private medical insurance which covers you, your cohabiting partner and children
  • Life insurance of 4 times your base salary
  • Salary sacrifice pension scheme
  • Enhanced family leave
  • Confidential Employee Assistance Program
  • Cycle to work scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data accuracyfinancial data inputproblem solving techniquesreportingformulasfunctionspivot tablessales forecastingKPI reportingsales planning
Soft Skills
relationship buildingorganizational skillsindependent project managementcommunicationtime managementprocess improvementteam collaborationadaptabilityattention to detaildeadline management