Daniels Health

Field Service Administrator

Daniels Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $24 - $27 per hour

Job Level

Mid-LevelSenior

About the role

  • Manage and track department requests via Salesforce and escalate to stakeholders as needed.
  • Support the department in customer relationship management including follow up on projects, and partnerships
  • Interface internally and externally with stakeholders to execute various projects as needed
  • Support Customer Service team in Field Service requests
  • Placing customer product orders internally
  • Support with coordination and documentation for team meetings
  • Work with data entry/analysis
  • Setup ongoing team trainings
  • Create agendas and take meeting minutes during team calls, identify Action Items, and follow up with team members as needed
  • Weekly RFSM, Monthly FSM calls, etc..
  • Assist with creating presentation materials for Field Service leadership

Requirements

  • Education: High school diploma or equivalent
  • Excellent internal and external communication skills
  • Excellent written and verbal communication skills
  • Solid administration and organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office - specifically Excel
  • A can-do attitude – ready to pick up anything that comes their way
  • Sales Force Experience, Preferred
  • High attention to detail and quality documentation skills
  • Entry Level Role
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