Data Analyst

• Gather, clean, and validate data from multiple sources, including fleet management systems, GPS trackers, scheduling systems, and financial databases.
• Maintain data integrity and develop automated reporting pipelines.
• Perform statistical analysis and data modeling to identify trends, inefficiencies, and opportunities for improvement.
• Develop dashboards and reports to monitor KPIs such as fuel efficiency, on time delivery, service completion, route optimization, asset utilization, and safety compliance.
• Use predictive modeling to forecast demand, fleet requirements, and maintenance schedules.
• Support strategic planning for routing, scheduling, and resource allocation.
• Monitor and analyze customer satisfaction scores, complaints, and feedback trends; identify drivers of customer satisfaction and propose strategies to enhance service quality.
• Work closely with operations, logistics, fleet management, and technology teams to align data-driven insights with operational goals and present findings to leadership.
• Track delivery costs, fuel usage, and vehicle wear-and-tear to identify opportunities for cost reduction; support initiatives to optimize driver scheduling and routing miles.

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