Danaher Corporation

Territory Customer Support Engineer

Danaher Corporation

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Installing and maintaining instruments and systems in a laboratory environment
  • Delivers basic operational training at installation
  • Provide effective product and customer support
  • Ensures Preventive Maintenance planning (PM) & Modification (MOD’s) planning are performed in timely manner
  • Seeks timely support for difficult product issues avoiding unnecessary down time
  • Performs timely reporting of his activities
  • Maintains excellent customer relationship, specifically with directly assigned accounts
  • Adheres to field service policies procedures and standards
  • Maintain recommended spare parts for his product range
  • Ensures appropriate spare parts stock
  • Available to travel in short notice

Requirements

  • Diploma or Graduation- Electrical/Electronics/ Biomedical Engineering (Any subjects with electrical and electronics in curriculum)
  • Three + years on any type of basic experience on In-Vitro Diagnostics Equipment (Hematology, Chemistry, or Immunoassay)
  • Should have knowledge of Networking and Interface related issues
  • Also good in MS -office, Teams, Networking
  • Can logically resolve or troubleshoot in times of crisis and leverage expert help.
Benefits
  • Flexible working arrangements
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
In-Vitro Diagnostics EquipmentHematologyChemistryImmunoassayPreventive MaintenanceModification planningNetworkingTroubleshootingElectrical EngineeringBiomedical Engineering
Soft Skills
customer supportoperational trainingrelationship managementproblem-solvingcommunicationtime managementadaptabilityteam collaborationreportingcrisis management