Danaher Corporation

IT Client Services Lead

Danaher Corporation

full-time

Posted on:

Location Type: Office

Location: Bengaluru • India

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Job Level

Senior

About the role

  • Serve as the primary point of contact for IT issues and ensure timely resolution.
  • Schedule Management - Understanding of how to create, manage and understand impacts to project scope, constraints, and schedule
  • Provide business support, including troubleshooting issues and providing appropriate support to the business stakeholders.
  • Manage and support all on-site IT equipment including laptops, mobile devices, printers, and other peripherals.
  • Perform routine maintenance and updates on Windows systems and other IT infrastructure.
  • Ensure compliance with IT policies and procedures.
  • Document and report IT incidents and resolutions.
  • Respond to and, where appropriate, escalate and drive reported incidents & major incidents

Requirements

  • Bachelor’s degree in Computer Engineering, Information Systems, or a related field.
  • Multiple years in technical support and IT infrastructure management within corporate environments.
  • Proven experience leading on-site IT operations and coordinating with global teams.
  • Strong understanding of network technologies (LAN/WAN/Wi-Fi), servers, telecommunications, and audiovisual systems.
  • Familiarity with Windows environments, mobile devices, and incident management tools.
  • Professional-level proficiency in English (spoken and written), with the ability to communicate effectively with both technical and non-technical stakeholders.
  • Experience presenting, leading vendor meetings, and managing local teams.
Benefits
  • Comprehensive, competitive benefit programs
  • Health care program
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportIT infrastructure managementnetwork technologiesLANWANWi-FiWindows systemsincident management toolstroubleshootingroutine maintenance
Soft Skills
communicationleadershipteam managementproblem-solvingstakeholder engagementpresentation skillsescalation managementcollaborationorganizational skillstime management