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Senior Customer Technical Support Specialist – 2nd Shift

Support Engineer

Solutions Engineer

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Worldwide
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Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Search
Search Jobs by country
Search jobs by city
Search jobs by job title
Search entry-level jobs
Search junior-level jobs
Search senior-level jobs
Search jobs by tech stack
Search jobs by contract type
Search remote internships
Search remote part-time jobs
Remote jobs Anywhere in the World
Companies Hiring Anywhere in the World
Companies Hiring Sales People Anywhere in the World
Companies Hiring Software Engineers Anywhere in the World
Resources
Advice
Tips for finding remote jobs
Interview questions and answers
Resume examples
Cover letter examples
Post a job
Affiliates
Is Remote Rocketship legit?
Privacy policy
Terms of service
Job board SEO course
Remote Job Search MasterClass
AI Apply Copilot
OpenClaw job finder
Find jobs using your resume
Jobs by Country
Remote jobs anywhere in the world (Worldwide remote jobs)
Remote jobs United States
Remote jobs Australia
Remote jobs Brazil
Remote jobs Canada
Remote jobs France
Remote jobs Ireland
Remote jobs Germany
Remote jobs Netherlands
Remote jobs Spain
Remote jobs UK
Popular Jobs
Remote data analyst jobs
Remote customer support jobs
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Remote jobs with no experience required
Remote junior jobs (1-3 years of experience)
Digital nomad jobs
Remote jobs with no degree required
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Remote jobs hiring now
Stay at home mom jobs

Technical Support Engineer, Enterprise Solutions

Full-stack Engineer

Senior SIEM Engineer

Architect

SIEM Architect

Senior Director, Strategic Pricing and Deal Architecture

Field Engineer

National Field Service Engineering Specialist, Digital Pathology

Account Executive

• Contact customers at the expiration of the warranty period to transition them to service maintenance agreements
• Drive process improvements in service contract business including timeliness of renewals, warranty conversion, and selling new services
• Direct sales of contracts, including pricing and proposals
• Approximately 20–25% business travel, depending on business needs

Service Inside Sales Representative, Germany

Medical Director

• Setting the vision and strategic direction for the Specialty Testing business area
• Leading daily business operations support related to product development and clinical research
• Assisting the Chief Medical Officer as the medical representative of Beckman to external partners and professional societies
• Building and growing the Specialty Testing business area leadership to impact patient outcomes
• Partnering with senior external customers as a thought leader and Beckman Coulter representative
• Steering collaborative efforts between business leaders and research teams to define research priorities
• Establishing and cultivating strategic academic partners for research and innovation partnerships
• Leading global strategies for health economics, policy, and reimbursement (HEPR) for Beckman solutions
• Building and sustaining influential relationships with Key Opinion Leaders (KOLs)

Senior Director, Medical & Scientific Affairs – Specialty Testing

• Researches and understands territory dynamics, focusing on prospecting and growth opportunities to develop an effective business plan and sales strategy, understanding the competitive landscape, and evaluating competitors’ products to effectively position IDT solutions for a successful sale
• Develop and manage assigned accounts to deliver solutions and drive revenue growth, and develop and manage strategic partnerships with key customers and leverage internal resources, when necessary, to achieve the highest level of customer satisfaction
• Maintains regular communications with customers and prospective customers, including scheduling sales calls and travel itinerary to address customer needs and execute sales strategies through timely follow up, including detailed notes captured within current CRM tools, educating and providing customers with current product sales information through technical presentations
• Builds in-depth knowledge of CRM and funnel management tools and applies these skills consistently to forecast business, manage customer opportunities, build opportunity pipeline, and make business decisions. Maintains records and communications with customer base with current CRM tools
• Maintain regular and informative communications with team members including cross-functional collaboration with Product Managers, Application Scientists, Inside Sales, etc.

Territory Sales Manager, NGS Clinical Solutions

General

• Design, build, grow, automate and continuously improve our Identity Service through self-learning, training, collaboration with other industry experts and understanding and translating the needs of our customers.
• Secure our Identity Service to continuously protect our customers, businesses and brands. You will work closely with our Information Security team to validate policy, configuration and identify new threats.
• Collaborate with a large internal IT group and lead or help others to solve complex problems.
• Lead migrations and integrations into the identity services
• Mentor, guide, train the support/operations teams through online sessions, documentation and site visits.

Senior Identity Specialist

• Provide professional field service support for Molecular Devices products
• Perform installations, service repair and preventative maintenance for Molecular Devices instruments
• Provide timely, high quality, on-site troubleshooting and maintenance services

Field Service Engineer

Infrastructure Engineer

• Build, automate, and operate scalable cloud infrastructure (AWS, GCP, Azure)
• Design and maintain CI/CD pipelines
• Develop and enhance a self-service platform for data scientists
• Embed security, data governance, quality, and compliance by design
• Evaluate and integrate new tools and services

Staff Platform Infrastructure Engineer

Program Manager

• Drive the AI Molecular Design (AI MD) enterprise strategy
• Lead prioritization, resourcing, and sequencing of AI MD initiatives
• Establish a streamlined operating cadence across initiatives and OpCos
• Act as an enterprise integrator across AI teams, OpCos, and external partners/alliances
• Provide clear, executive-level insights on performance, risks, and financials

Director, Program & Internal Alliance Manager – AI Molecular Design

Machine Learning Engineer

• Own the end-to-end ML lifecycle and deployment — experiment tracking, model registry, versioning, lineage, and reproducibility (e.g., MLflow, Weights & Biases, Kubeflow);
• Design and operate model serving for batch and low-latency online inference with autoscaling, GPU efficiency, and performance optimization (batching, quantization, caching);
• Partner with bioinformatics and computational biology teams to productionize large-scale protein design and structure-prediction experiments;
• Implement CI/CD, continuous training, and observability for ML;
• Drive GPU and accelerated-compute efficiency;
• Build self-service ML tooling and provide technical leadership.

Senior Customer Technical Support Specialist – 2nd Shift

Senior Customer Technical Support Specialist – 2nd Shift

Technical Support Engineer, Enterprise Solutions

Senior SIEM Engineer

SIEM Architect

Senior Director, Strategic Pricing and Deal Architecture

National Field Service Engineering Specialist, Digital Pathology

Service Inside Sales Representative, Germany

Senior Director, Medical & Scientific Affairs – Specialty Testing

Territory Sales Manager, NGS Clinical Solutions

Senior Identity Specialist

Field Service Engineer

Staff Platform Infrastructure Engineer

Director, Program & Internal Alliance Manager – AI Molecular Design

Staff Engineer – ML Operations