Senior Salesforce Product Manager, Service
Natera
Cloud
Director of Enterprise Accounts, Media
Dalet
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
Cloud
About the role
- Develop and execute comprehensive account plans to achieve revenue targets, increase market share, and foster long-term partnerships for Tier 1 media organizations
- Cultivate and maintain trusted advisor status with C-level executives and key stakeholders across North America and Latin America
- Own the commercial success of accounts through renewals, upselling, and cross-selling of SaaS platforms, cloud services, and professional services
- Collaborate cross-functionally with Solution Consultants, Product, Customer Success, Support and Professional Services to deliver tailored solutions for complex media environments (live news, post-production, OTT)
- Stay current on media trends such as IP production, cloud migration, content monetization, and AI-driven metadata, advising customers accordingly
- Maintain accurate Salesforce records, manage a robust pipeline, and deliver reliable sales forecasts and account health metrics
- Act as the internal advocate (Voice of the Customer), providing actionable feedback to inform product development and service enhancements
- Lead growth and deepen relationships across enterprise clients spanning the U.S., Canada, and Latin America
Requirements
- 8+ years of enterprise account management or strategic sales experience
- 3–5+ years serving the media and entertainment sector
- Demonstrated success managing high-value accounts in a SaaS, cloud, or media technology environment
- Strong familiarity with media workflows, including MAM, NRCS, PAM, metadata, and broadcast/cloud content supply chains
- Proven ability to manage executive-level relationships across broadcasters, studios, public media, and international agencies
- Fluency in Spanish (required)
- Strong communication, presentation, and executive engagement skills
- Proficiency in Salesforce
- Knowledge of sales methodologies such as MEDDICC, Challenger, or SPIN selling
- Willingness to travel as needed
- Proven track record of managing complex, high-value accounts at the executive level
