Daikin Europe

QA Engineer

• Evaluation, assessment, reporting and internal coordination of recorded customer complaints
• Identifying and determining risks and increased error/failure rates and preparing them for the start of root cause analysis
• Networking involved departments and points of contact, organizing regular meetings and documenting them
• Agreeing on internal task allocation to the responsible departments for root cause analysis, preparing and distributing result reports
• Defining corrective actions and regular internal reporting, and preparing feedback for Customer Service/Sales for communication with the customer
• Coordinating and aligning measures with international QAC members at other companies within the DAIKIN Group
• Preparing and coordinating the MQM (Monthly Quality Meeting) and reporting to members of senior management bodies
• Currently supervising one employee

Section Manager – Quality Assurance

Controller

• Creating each budget (3 times per year basically) and commit those by monthly basis
• Control the expenses, investment orders and fixed assets accounting processes
• Financial closing monthly and analysing in each account versus budget to analysis the difference
• Creating each financial statements and reports by monthly basis
• Setting the standard cost for each product and check the actual cost by monthly basis
• Calculating and evaluating for the new model cost at each cost design review
• The controlling management indicators/KPIs, reporting to the parent company and preparing materials, other than those mentioned above also included

Financial Controller

Project Manager

• Support the coordination and planning of strategic projects
• Document goals, KPIs, deliverables, and risks
• Maintain project information in digital project management tool
• Assist project teams in organizing tasks and responsible persons
• Monitor project progress, participate in follow-ups, and contribute to reporting for senior management
• Collaborate with colleagues across departments
• Take part in presenting project updates and outcomes

Junior Multi-Project Coordinator

Sales Engineer

• La risorsa sarà responsabile del raggiungimento degli obiettivi di vendita relativi ai prodotti Applied (Chiller ed UTA) nell’area assegnata.
• Sviluppare opportunità di business fornendo supporto tecnico ai consulenti dell’area promuovendo i plus e le caratteristiche distintive dei prodotti Applied Daikin affinché siano identificati come specifiche di capitolato
• Guidare e gestire un gruppo di agenzie per raggiungere gli obiettivi di vendita predefiniti attraverso la pianificazione e l’esecuzione delle attività sul territorio: eventi di promozione locale, sedute formative per clienti, visite presso gli stabilimenti, eventi di lancio prodotto, ecc.
• Monitorare costantemente l'andamento delle opportunità (follow up offerte, forecast, monitoraggio outstandig, ecc.) e delle vendite (performance monitoring) garantendo l'allineamento con gli obiettivi aziendali e promuovendo l’aumento del market share nell’area
• Promuovere la crescita delle competenze, lo sviluppo professionale e il conseguente miglioramento delle prestazioni degli agenti attraverso attività di formazione
• Interagire col back office per la corretta individuazione della configurazione dei prodotti da selezionare al fine di massimizzare la competitività della proposta tecnico/commerciale
• Gestire direttamente le trattative importanti definendo le condizioni di vendita (scontistica, termini di pagamento, fido, ecc.) in collaborazione con gli altri dipartimenti aziendali
• Soddisfare le esigenze del mercato Applied locale attraverso il coordinamento delle varie figure aziendali che insistono sui diversi canali di vendita (Vertical Sales Key Account, Service Area Manager, ecc.)

Applied Sales Engineer

Accounting Manager

• Support the smooth execution of accounting processes across GL, AP, AR and Fixed Assets.
• Participate in monthly and annual closing activities by preparing journal entries, reconciliations and relevant reports.
• Perform key accounting controls and reconciliations to ensure the accuracy and integrity of financial data.
• Assist with tax-related processes and submissions in coordination with internal teams and external partners.
• Maintain and update accounting systems and reporting platforms as needed.
• Contribute to compliance with internal policies, accounting standards and audit requirements.
• Provide support on ad hoc requests, reports and finance-related projects.
• Collaborate with other departments and external advisors to gather and provide necessary information.
• Ad hoc duties within the Finance function, as and when required.

Accounting Coordinator

SDET

• Involved in the development and testing of commercial air conditioning products
• Analyze unit requirements, functionalities, and potential failure modes
• Determine the testing schedule autonomously
• Execute validation tests (structure, reliability, performance, sound and safety)
• Analyze test results and confirm required criteria
• Validate and verify results of FEM simulations
• Discuss test results with product development team
• Gather data and officialise the test report
• Report development quality status to senior management

Reliability Test Engineer

Sales

• Provide technical-commercial expertise on chilled water products, primarily in pre-sales
• Perform sizing and product selection based on requests and technical specifications (CCTP) provided by agencies or clients
• Promote Daikin products and justify your technical choices
• Maintain telephone contact with clients to follow up on projects

Sales Support, Applied

Marketing

• Utforma och implementera fältmarknadsföringskampanjer riktade till HVAC-entreprenörer, grossister och installationspartners.
• Bygga och upprätthålla starka relationer med B2B-intressenter för att främja produktanvändning och lojalitet.
• Organisera och delta i mässor och event tillsammans med våra säljare och installatörer.
• Stödja säljteam med marknadsföringsmaterial, produktdemonstrationer och samprofilerade kampanjer.
• Samla in insikter från fältet som underlag för produktutveckling och marknadsstrategi.
• Driva kvalificerade leads genom riktade aktiviteter och marknadsinitiativ.
• Övervaka KPI:er såsom kampanj-ROI och partnerengagemang.

Field Marketing

Security Engineer

• Lead and support the implementation, operation, and continuous improvement of the ISMS.
• Identify, assess, and report Information Security Risks; define and prioritize mitigation strategies.
• Assist in architecting Information Security at Daikin EMEA.
• Coordinate and contribute to security-related projects & roadmap, including policy development, awareness campaigns, and incident response processes and practices.
• Serve as the primary security liaison for specific business domains or sites, ensuring local compliance with global security policies.
• Support internal and external audits, and contribute to certification readiness (e.g., ISO27001).
• Actively participate in the development of security governance.
• Provide coaching and guidance to junior Information Security Specialists and other stakeholders on security best practices by following latest trends in Information Security.

Medior IT Security Specialist

Inside Sales

• Providing sales support to the partner network and local sales team by preparing quotations and calculations for residential and commercial product segments
• Following up on quotations through constant contact with customers and sales colleagues
• Updating of the status of open quotations
• Performing technical and commercial checks of incoming orders
• Improving customer satisfaction by finding technical solutions for their specific requirements
• Maintaining a good level of technical knowledge of Daikin products and their applications

Internal Sales Support – Temporary Position

• assicurare il rispetto degli obiettivi di marginalità e di tempistiche previste delle commesse di manutenzione e di installazione, supportando i Service Area Manager nella loro azione commerciale, definendo corretti range di budget e tempistiche e traducendo in un piano operativo le esigenze concordate nella fase negoziale, monitorando, gestendo proattivamente indicatori e SAL (stato avanzamento lavori) dei cantieri relativi alle commesse di Solution Business.
• coinvolgere puntualmente tutti gli attori interni ed esterni nella corretta gestione delle commesse di installazione e manutenzione.
• sviluppare e manutenere un network di sub-contractor con i quali sviluppare il solution business in tutto il territorio italiano su commesse chiavi-in-mano.
• Valutare e selezionare proattivamente potenziali subappaltatori in risposta alle esigenze specifiche di ogni commessa di Solution Business, in collaborazione con i SAM.
• Identificare nella rete di sub-contractor attivi e non i partner maggiormente in linea con gli standard qualitativi ed economici con i quali sviluppare relazioni continuative di collaborazioni ripetute Sviluppare un panel affidabile ed adeguatamente diversificato e popolato di potenziali sub-contractor
• garantire una gestione contrattuale delle commesse che possa tutelare Daikin da rischi in collaborazione col Legal Department.

Service Project Manager

Customer Support

• creation of sales orders in SAP and order maintenance
• organising and coordinating delivery of Daikin goods to our customers, including documentation maintenance
• checking and ensuring product availability, which includes communication and coordination with production facilities, warehouses and transportation agents
• credit management coordination internally and externally
• being the proactive customer-friendly resolver

Commercial Customer Service Assistant

Bookkeeper

• Provide level 1 and 2 technical support to users
• Maintain, test and update the e-commerce website
• Provide functional support and perform testing on the Service planning software (Salesforce)
• Document and create training materials covering usage procedures for the various tools
• Contribute to the calculation, analysis and monitoring of budgets related to the activity
• Interact with users and with contacts at our parent company, primarily in English.

Accounting & Systems Support

Architect

• Acquire deep technical knowledge of solutions being built
• Ensure quality, cost and timely delivery of embedded software solutions
• Formulate software and user interface specifications
• Communicate development and testing requirements to external partners
• Take ownership of development tracks at software suppliers
• Assist the team with support, analyzing issues, proposing countermeasures
• Follow technological evolutions and formulate proposals

Senior Embedded SW Architect

Field Engineer

• Take care of the network domain by demonstrating strong expertise in LANs, WANs, firewall management, proxy services, remote access and network security
• Provide valuable insights for network architecture and design and stay up to date with industry trends and emerging technologies
• Oversee incident management and ensure adherence to SLAs
• Communicate with the business during outages to provide updates and resolutions
• Coordinate and manage small changes within the IT environment (change management)
• Establish, maintain, and ensure compliance with IT processes
• Align processes with internal policies and practices, and continuously improve their efficiency and effectiveness
• Collaborate closely with internal technical teams and external partners