Daikin Europe

Field Engineer

• Take care of the network domain by demonstrating strong expertise in LANs, WANs, firewall management, proxy services, remote access and network security
• Provide valuable insights for network architecture and design and stay up to date with industry trends and emerging technologies
• Oversee incident management and ensure adherence to SLAs
• Communicate with the business during outages to provide updates and resolutions
• Coordinate and manage small changes within the IT environment (change management)
• Establish, maintain, and ensure compliance with IT processes
• Align processes with internal policies and practices, and continuously improve their efficiency and effectiveness
• Collaborate closely with internal technical teams and external partners

IT Infrastructure Process & Service Engineer – Network & Connectivity