D2L

Senior Revenue Operations Analyst, AI Enablement and Process Design

D2L

full-time

Posted on:

Origin:  • 🇨🇦 Canada

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 CA$95,000 - CA$115,000 per year

Job Level

Senior

Tech Stack

CloudTableauVBA

About the role

  • Serve as a trusted advisor to Sales and Revenue Operations leadership, delivering insights and recommendations that drive revenue growth and improve pipeline health
  • Drive AI adoption and application to enhance process efficiency, analytics precision, and business outcomes
  • Lead the development and optimization of scalable, repeatable processes that enhance sales productivity and operational efficiency across global teams
  • Support the evolution of models for forecasting, territory planning, and performance tracking; translate complex data into actionable insights for executive decision-making
  • Manage high-impact projects across Sales, Marketing, Finance, and IT; ensure alignment of tools, data, and processes with business objectives
  • Champion CRM best practices and data hygiene to ensure accurate, reliable data for reporting and strategic use
  • Lead change initiatives with structured communication, stakeholder engagement, and enablement strategies to ensure successful adoption of new tools and processes
  • Deliver executive-level reporting and dashboards that provide visibility into key performance metrics, sales effectiveness, and operational bottlenecks
  • Partner with Sales Enablement to deliver training and documentation that supports adoption of systems and processes

Requirements

  • 5+ years in Revenue Operations, Sales, Marketing, or Business Operations within a fast-paced, high-growth environment
  • 3+ years leading scalable process improvements, workflow automation, and organizational change initiatives across cross-functional teams
  • 3+ years conducting deep analysis, developing predictive models, and delivering actionable business insights to senior leadership
  • 5+ years working within the SaaS sector, with a strong understanding of sales motions, pipeline management, and data-driven decision-making
  • Understanding of AI-driven technologies; experience utilizing AI for process automation, analytics enhancement, and operational efficiency improvements
  • Ability to connect operational activities to broader business goals and long-term growth strategies (Strategic Thinking)
  • Skilled in building models, interpreting data trends, and identifying root causes to drive informed decisions (Analytical Rigor)
  • Strong process orientation with a focus on scalability, repeatability, and continuous improvement (Operational Excellence)
  • Builds strong cross-functional relationships and drives alignment across diverse stakeholders and leadership levels (Influence & Collaboration)
  • Presents complex data and strategic recommendations clearly and persuasively to senior leadership (Executive Communication)
  • Effectively manages change by aligning stakeholders, communicating clearly, and driving adoption (Change Leadership)
  • Balances multiple priorities and initiatives with strong organizational and time management skills (Project Management)
  • Thrives in a dynamic environment with shifting priorities and evolving business needs (Adaptability)
  • Technical Skills: Advanced-level Salesforce CRM proficiency, Excel & Data Modeling (VBA, advanced formulas, pivot tables), familiarity with ZoomInfo, Outreach, Salesloft, Gong, BoostUp, Cloudingo, Ringlead, Chorus.ai, PowerPoint, PowerBI, Tableau, Microsoft Planner, Trello, Confluence
  • Location: Ideal candidate located in Ontario; candidates in other provinces must work Eastern hours