Software Engineer

• Design and develop functional technical solutions from business specifications, ensuring seamless application integration through configuration, customization, or adoption of third-party solutions.
• Diagnose and troubleshoot complex integration issues, offering effective and timely resolutions.
• Build and optimize integrations using modern programming languages (e.g. Python, C#, JavaScript).
• Implement infrastructure-as-code using tools like Terraform.
• Architect and deploy scalable solutions on AWS (Lambda, ECS, S3, API Gateway, etc.).
• Conduct thorough system testing, analyze results meticulously, and ensure the robust execution of business processes.
• Create and maintain comprehensive documentation throughout the Software Development Life Cycle (SDLC) and key projects, including detailed records of integration processes, system architectures, and best practices with a focus on cloud configurations.
• Utilize source control and CI/CD tooling like GitHub to maintain code quality, manage the lifecycle of pull requests including raising, reviewing, and approving, and ensure seamless collaboration and deployment processes within the development team.
• Offer unwavering support for deployed business solutions, resolving post-implementation issues, aiding in deployments, and providing necessary training.
• Continuously enhance skills in required technologies, standards, and methodologies, staying ahead of emerging technologies to support current and future business solutions.
• Collaborate with cross-functional teams to ensure seamless data flow and system interoperability.
• Lead integration efforts for AI-driven applications and services.
• Mentor junior developers and contribute to best practices and code reviews.

Senior IT Developer

Data Engineer

• Collaborate with the D2L Data Services team lead to streamline and prioritize daily data operations and maintenance activities
• Contribute to the evolution of data practices within D2L.
• Contribute to creating, maintaining and operationalizing a sustainable data pipeline architecture
• Develop data extractions and tools for processing and storing data while ensuring the scalability, efficiency, and reliability of our data infrastructure aligned to common practices
• Ensure that D2L’s corporate data is secure and aligned with contractual obligations for data residency
• Build and support paved paths for data sets to be used consistently by the distributed visualization functions across D2L
• Collaborate with business stakeholders to understand functional requirements to enable data-driven decision-making through simple self-service reporting
• Engage with Visualization experts to provide consultation on optimizing data processes and efficiencies

Senior Data Engineer

Account Executive

• Manage client relationships across multiple Higher Education accounts, gain a deep understanding of your clients’ needs and keep client satisfaction at an all-time high.
• Achieve sales targets by identifying opportunities to sell additional products and services within our existing account base.
• Work closely with the Customer Success Team to expand the D2L product and service offering within accounts.
• Identify the right D2L products, services, and events to meet customer needs.
• Support the customers’ strategic goals by managing renewals and surpassing industry-leading retention standards.

Senior Client Sales Executive, Higher Education

Solutions Engineer

• Become a hands-on expert in the Brightspace platform.
• Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment.
• Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances.
• Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations.
• Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require.
• Provide feedback to product management teams regarding use cases and trends in the field.
• Create technical documentation and materials as required for your prospects.
• Be the conduit through which internal SMEs are contacted and engaged in sales opportunities.
• Attend sales presentations, meetings, and conferences as required (travel 25-50%).
• Engaging in proposal writing - review requirements, identify optimal product mix, address gaps and assessing competitive alignment, culminating in the creation of clear, concise responses.

Solutions Engineer, Higher Education

• Become a hands-on expert in the Brightspace platform. You won’t just need theoretical knowledge of how things work, but you will be expected to try things out and make sure they work in practice. You will need to get creative and sometimes approach and re-approach a solution until you find the right fit.
• Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment.
• Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances. Audiences could be new or seasoned users, executives at a conference table, university faculty in a lecture theatre or HR and L&D professionals piled into stadium seating. Needs could be vague or extremely unique, and timelines to prepare can vary.
• Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations.
• Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require.
• Provide feedback to product management teams regarding use cases and trends in the field.
• Create technical documentation and materials as required for your prospects.
• Be the conduit through which internal SMEs are contacted and engaged in sales opportunities.
• Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.
• Engaging in proposal writing - review requirements, identify optimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses.

Solutions Engineer – Higher Education

Frontend Engineer

• Build responsive, accessible, and design-forward front-end features for D2L’s platform
• Develop Web Components that power user experiences across the platform
• Ensure components are performant, scalable, and adhere to accessibility and responsive design standards
• Consider architecture, data flow, and integration with backend systems beyond visual implementation
• Apply software engineering fundamentals: component abstraction, state management, and testing strategies
• Collaborate closely with product managers, designers, QA, and backend teams to deliver features
• Contribute to engineering excellence in the browser and help evolve front-end architecture

Front-End Software Developer II

Revenue Operations

• Serve as a trusted advisor to Sales and Revenue Operations leadership, delivering insights and recommendations that drive revenue growth and improve pipeline health
• Drive AI adoption and application to enhance process efficiency, analytics precision, and business outcomes
• Lead the development and optimization of scalable, repeatable processes that enhance sales productivity and operational efficiency across global teams
• Support the evolution of models for forecasting, territory planning, and performance tracking; translate complex data into actionable insights for executive decision-making
• Manage high-impact projects across Sales, Marketing, Finance, and IT; ensure alignment of tools, data, and processes with business objectives
• Champion CRM best practices and data hygiene to ensure accurate, reliable data for reporting and strategic use
• Lead change initiatives with structured communication, stakeholder engagement, and enablement strategies to ensure successful adoption of new tools and processes
• Deliver executive-level reporting and dashboards that provide visibility into key performance metrics, sales effectiveness, and operational bottlenecks
• Partner with Sales Enablement to deliver training and documentation that supports adoption of systems and processes

Senior Revenue Operations Analyst, AI Enablement and Process Design

Bookkeeper

• Manage the timely and accurate processing of bi-weekly and monthly payrolls for Canada, US, and various international locations in partnership with local in-country payroll providers
• Confirm accuracy of employee data (new hires, terminations, promotions, transfers, salary changes)
• Prepare monthly payroll journal entries and reconciliations in collaboration with Finance
• Ensure compliance with local labor, tax, and statutory regulations, including year-end reporting (T4s, W-2s, EHT, etc.)
• Stay current on global employment and tax law changes and ensure best practices are adopted
• Prepare and file required reports and/or payments to government agencies
• Support ad hoc reporting, reconciliations, and internal/external audits
• Resolve escalations promptly, identifying root causes and implementing sustainable fixes
• Act as the superuser for Ceridian Dayforce HRIS/payroll system, troubleshooting issues and leading enhancements
• Partner with the People & Culture team to integrate payroll with HRIS and financial systems, driving automation and improved data integrity
• Continuously assess and refine payroll processes to improve accuracy, efficiency, and employee experience
• Identify automation opportunities, leveraging emerging technologies and AI tools to lead payroll process enhancements
• Participate in cross-functional corporate projects with payroll implications, including M&A integrations and system implementations
• Act as a subject matter expert in payroll, advising Finance, People & Culture, and Legal teams
• Streamline and enhance payroll policies, procedures, and operating methods
• Lead, coach, and develop a high-performing payroll team, set objectives, and lead execution of team deliverables
• Foster an effective team environment and mentor junior members

Senior Manager, Global Payroll

Security Analyst

• Being the Information Security Risk and Compliance Analyst at D2L, you are a key influencer and contributor to the refinement and delivery of D2L's security and compliance programs. You work to improve our security posture along with meaningful adoption and execution of operating controls and, in tandem, delivery on a certification strategy that enables business in new markets and sectors.
• Assist in refining and delivering D2L's Security program and ensuring alignment of these to D2L's compliance program.
• Promote a culture of security awareness through training and knowledge campaigns across the organization.
• Improve D2L’s posture and transparency on security, privacy and compliance practices, both internally and externally
• Perform security risk assessments pertaining to governance, people, data, software, hardware, and cloud infrastructure.
• Perform alignment of risk mitigation strategies/plans to industry standards - ISO 27001/NIST SP 800-53R4/ PCI DSS etc.
• Perform third party/vendor/partner security risk assessments.
• Facilitate and manage external audits and conduct internal audits.
• Provide security representation and responses for new deals and proposals.
• Monitor and enforce data privacy policies in partnership with the D2L Legal team.