DöhlerGroup

Product Manager

• Develop and implement the product line and product portfolios for “Powder Blends for Beverage Applications,” including business development, supply chain, pricing, innovation, and overall growth initiatives
• Manage the global assortment with the product organization and respective internal stakeholders within our global matrix organization
• Define a roadmap to drive the business (and revenue growth) in close coordination with the Head of Product Management
• Participate in regular meetings with R&D, Marketing, Pricing, and Sales teams to align pricing strategy, product portfolio, and supply chain topics with the respective teams
• Actively monitor competitors to benchmark our portfolio and prepare competitive analyses
• Support the sales team by actively participating in customer visits, projects, and briefings to share specific product and market knowledge
• Set success metrics and analyze customer feedback and product usage to feed insights back into the product roadmap
• Communicate current and aligned portfolio updates across all channels, including product-portfolio announcements both inside and outside the organization
• Ensure internal training to promote a deeper understanding of the product portfolio and positioning

Global Product Manager, Powder Blends for Beverage Applications

Sales

• Lead, coach, and develop the regional sales team to achieve ambitious growth targets.
• Define and implement the sales strategy for the NAF area, in line with Döhler’s global and regional business objectives.
• Manage key customer relationships, driving long-term partnerships and identifying new business opportunities.
• Monitor market trends, competitor activities, and customer insights to strengthen Döhler’s market position.
• Collaborate closely with Marketing, Business Units, Product Management, R&D & Application, and Operations to ensure commercial excellence and cross-functional success.
• Oversee budgeting, forecasting, and reporting processes for the area.
• Promote Döhler’s values of sustainability, innovation, and customer centricity in all business activities.

Head of Sales – NAF

Analyst

• Pricing of product line items;
• Project pricing;
• Analysis of cost drivers impacting prices;
• Monitoring contracts through the system;
• Support for the commercial team and business units in understanding the impact of applied prices;
• Market and commodities analysis and monitoring.

Pricing Analyst, Mid-level

Manager

• Develop, implement, and monitor health, safety, and environmental policies and procedures to ensure compliance with local and state regulations.
• Conduct regular site inspections and audits to identify potential hazards and ensure corrective actions are taken.
• Coordinate and deliver training programs for employees to promote EHS awareness and best practices.
• Investigate accidents, incidents, and near-misses to determine causes and recommend preventive measures.
• Collaborate with operational teams and engineering to integrate EHS considerations into daily activities and decision-making processes, as well as in site and process design.
• Maintain records and documentation related to EHS initiatives, incidents, and compliance.
• Report mandatory EHS performance to authorities.
• Stay updated on industry-specific regulations and standards, ensuring the organization's practices remain compliant.
• Liaise with external agencies, authorities, and stakeholders on EHS matters.
• Monitor waste management and environmental practices to ensure sustainable operations.
• Provide reports and updates to senior management on the company's EHS performance and initiatives.
• Legal compliance of operations and permitting for operational changes.

EHS Manager

Human Resources

• Develop and implement a future-oriented HR strategy
• Take strategic and operational responsibility for all HR-related matters
• Manage sustainable workforce planning and ensure the availability of skilled personnel
• Collaborate closely with executive management, leaders and the works council to implement modern, future-oriented HR practices
• Design and support transformation, organizational development and change processes
• Ensure compliance with labor law requirements and maintain a trusting working relationship with employee representatives; negotiate works agreements when required
• Promote a high-performance culture with strong leadership

Senior HR Business Partner

QA Engineer

• Manage North American Quality Assurance team for all plants and imported goods
• Effectively manage food safety (HACCP) program and all associated re-requisite programs while maintaining audit ready standards across all regional plants and imported goods.
• Oversee the internal and external audit program, which includes focus on GMP compliance, regulatory agency inspection readiness, and for-cause inspections.
• Recommend systems for audit; write audit plans, coordinate scheduling, conduct and write reports to close audits. Follow-up on corrective actions.
• Ensure proper coordination and manage all of customer-initiated audits and mock regulatory inspections, and manage regulatory facility inspections.
• Manage documentation, reporting, and closure of compliance issues.
• Review GMP quality metrics.
• Analyze data relating to process validations, process controls, and continuous process improvement efforts.
• Coordinate the necessary quality adjustments.
• Review relevant GMP documents for compliance to company SOPs, quality systems, and regulatory requirements.
• Oversee the following investigations: nonconforming product, customer complaint, laboratory out-of-specification, and root cause analysis, corrective and preventive action.
• Maintain an organized, clean, safe and health conscious work environment.

Senior Manager, Quality Assurance

Customer Support

• Develop and implement a customer service strategy aligned with company goals, focused on satisfaction, retention, and operational excellence.
• Lead, mentor, and empower a high-performing team that delivers exceptional customer experiences.
• Oversee the end-to-end order management process, ensuring accuracy, efficiency, and timely delivery.
• Continuously improve processes to enhance response times, streamline order flow, and resolve issues swiftly.
• Foster strong relationships with key customers and serve as the primary contact for escalations and critical support.
• Collaborate with Sales, Production, Supply Chain, Logistics, and Quality teams to meet customer needs and drive continuous improvement.
• Promote proactive communication with customers regarding order status, delays, and product availability.
• Monitor and report on key KPIs such as order accuracy, response time, and customer satisfaction.
• Leverage SAP and other systems to track orders, manage service requests, and generate performance insights.

Head of Customer Service

• Provide safety engineering support for an area (e.g., Production / Research & Development)
• Proactively develop safety practices and promote a corresponding safety culture
• Advise and support technical staff and management on all relevant HSE topics
• Continuously ensure and develop standards, KPIs and guidelines
• Conduct training and risk assessments in coordination with the responsible area
• External communication with authorities, statutory accident insurance institutions (Berufsgenossenschaften) and external contractors

EHS Manager, Occupational Safety Specialist

Account Manager

• Create, maintain, and grow customer relationships to ensure attainment of company goals
• Work with customers of the ingredient industry to add value and innovation to their portfolios using Döhler´s natural raw materials and ingredients
• Use company CRM tools to track projects and ensure internal visibility
• Execute the annual sales planning process and maintain customer forecasts
• Develop and implement sales initiatives that successfully execute Business Unit initiatives
• Manage professional relationships with key decision-makers and influencers at assigned accounts
• Proactively assess and address customer needs to drive loyalty and increase value
• Work closely with internal cross-functional team members to ensure alignment on company and customer goals
• Collaborate with cross-functional teams to align on goals and deliver customer solutions
• Create and execute account development plans in line with strategic targets, while achieving sales, volume, and profit goals; implement corrective actions when needed
• Ensure timely and accurate response to customer requests

Account Manager – Ingredient Industry

Business Development Rep

• Drive our overall lead to generation (LTO) pipeline with high qualitative leads
• Identify, source, and qualify high-quality leads through both internal tools and external prospecting methods by executing marketing campaigns in collaboration with marketing, business units and market segments
• Partner closely with the sales team to ensure seamless lead handoff and alignment with target customer profiles
• Prioritize and target leads with high conversion potential to drive a strong, scalable opportunity pipeline
• Continuously research and refine prospecting strategies to improve lead quality and funnel efficiency
• Maintain accurate records of lead activity and pipeline metrics in CRM system
• Contribute to the growth of the sales funnel by consistently exceeding lead generation and qualification goals
• Act as first point of contact with prospects, delivering compelling messaging that aligns with our vale proposition to develop and cultivate long-term customer relationships
• Increase quality of incoming leads to achieve a high conversation rate >50
• Support Döhler's growing Beverage & Alcohol business as part of the Pre-sales team